Center Operations Lead: Coach Teams & Optimize

Octapharma Plasma, Inc.; Gladstone (MO); On-site; USD 41,000 - 68,000; Full time

Benefits offered by this job

Formal training

Medical, dental, and vision insurance

Health savings account (HSA)

Tuition Reimbursement

Employee assistance program (EAP)

Wellness program

Paid time off

Company-paid holidays

Personal time

Job summary

Octapharma Plasma, Inc. in Missouri is seeking a Center Operations Supervisor to lead donor center teams, oversee training, and ensure adherence to regulatory standards. You will guide performance, schedule staff, and maintain equipment to support production and patient care.

The role emphasizes leadership, training, and collaboration with corporate departments to improve processes and outcomes in a fast-paced environment.

Qualifications

• Proficiency with Microsoft Office.
• Excellent written, verbal, and interpersonal communication skills.
• Graduate with active interest in people-management and training.

Responsibilities

• Provide feedback for performance evaluations and development plans.
• Participate in hiring, promotions, and terminations aligning with business needs.
• Foster a positive donor center culture reflecting core values.
• Assist in employee relations investigations.
• Serve as a designated trainer for on-the-job and certification training.
• Oversee preventive maintenance of donor center equipment.
• Identify opportunities for process optimization and best practices.
• Conduct area walkthroughs and maintain production presence.
• Support marketing initiatives with corporate departments.
• Assist with scheduling and payroll records.

Skills

Microsoft Office

Communication skills

Education

High School Diploma or equivalent (GED)

Job description

Octapharma Plasma, Inc. in Missouri is seeking a Center Operations Supervisor to lead donor center teams, oversee training, and ensure adherence to regulatory standards. You will guide performance, schedule staff, and maintain equipment to support production and patient care.

The role emphasizes leadership, training, and collaboration with corporate departments to improve processes and outcomes in a fast-paced environment.