Center Operations & Compliance Leader

Octapharma Plasma, Inc.; Springfield (IL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

HSA

401k retirement plan

Paid time off

Tuition reimbursement

EAP

Wellness program

Holiday pay

Job summary

Octapharma Plasma, Inc. is seeking a Center Operations Leader to assist center leadership in managing daily operations and ensuring training compliance.

You will plan, implement, and execute training programs and regulatory processes to maintain high safety and quality standards. The role involves leading audits, managing staff performance, and coordinating with corporate teams to optimize operations and donor satisfaction.

Qualifications

• High Diploma or GED is required.
• Bachelor’s degree or up to 3 years of related experience preferred.
• 3 years of people management experience preferred.

Responsibilities

• Ensure full compliance with FDA, OSHA, CLIA, GMP, and other regs.
• Host and support audits and ensure timely responses and CAPAs.
• Maintain training docs, certifications, and audit records.
• Mentor staff and enforce safety and quality policies.
• Manage donor center facilities, assets and equipment.
• Oversee inventory, procurement, and POs in line with policy.
• Safeguard product integrity and proper storage equipment.
• Analyze KPIs to drive production and quality improvements.
• Lead performance management, evaluations, and staffing decisions.
• Foster an inclusive culture and adherence to HR policies.
• Manage payroll records, scheduling, and staffing.
• Cultivate donor relations and collaborate on marketing.
• Lead routine staff and leadership meetings.
• Coordinate CAPAs with corporate and vendors.
• Perform other duties as assigned.

Skills

Operations management

People management

Regulatory compliance

Auditing

Budgeting

Office software

Education

Bachelor's degree

Related experience (3 years)

Job description

Octapharma Plasma, Inc. is seeking a Center Operations Leader to assist center leadership in managing daily operations and ensuring training compliance.

You will plan, implement, and execute training programs and regulatory processes to maintain high safety and quality standards. The role involves leading audits, managing staff performance, and coordinating with corporate teams to optimize operations and donor satisfaction.