Center Manager: P&L‑Driven Service Leader

Paycom; Cumming (GA); On-site; USD 70,000 - 100,000; Full time

Job summary

Paycom in Cumming, GA is seeking a Center Manager to lead service center operations, customer experience, and sales performance. You will own the P&L, manage staff, safety, and vendor relationships, and foster an accountable, high-energy culture to drive profitability and exceptional service.

This role demands hands-on leadership in daily operations and strategic oversight of revenue, costs, and talent development, ensuring a safe, efficient, and compliant center that delivers results.

Qualifications

• High school diploma or equivalent.
• 3+ years of people leadership experience; automotive or service retail management preferred.
• Strong understanding of P&L management, cost control, and revenue growth strategies.

Responsibilities

• Deliver a best-in-class customer experience and drive sales performance.
• Build relationships with customers and fleet accounts to drive repeat business.
• Lead a high-performing team, including hiring, onboarding, training, and performance management.
• Own the center's P&L, controlling costs across labor, parts, inventory, and shop expenses.
• Ensure safety, compliance, and proper facility maintenance; oversee scheduling and store readiness.

Skills

Leadership

P&L management

Sales targets

Customer service

Safety compliance

Tools

POS systems

Scheduling tools

Job description

Paycom in Cumming, GA is seeking a Center Manager to lead service center operations, customer experience, and sales performance. You will own the P&L, manage staff, safety, and vendor relationships, and foster an accountable, high-energy culture to drive profitability and exceptional service.

This role demands hands-on leadership in daily operations and strategic oversight of revenue, costs, and talent development, ensuring a safe, efficient, and compliant center that delivers results.