Center Manager: Guest Experience & Sales Leader

LMAF Wax Group; Ridgeland (MS); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Discounted waxing services and retail

Competitive salary plus performanceBon

Employer-paid basic life and AD&D

Employer-subsidized health insurance

Paid Time-Off

Referral programs

Job summary

European Wax Center is seeking a dynamic Center Manager in Ridgeland, MS to lead guest experience, sales, and operations on the floor.

You will coach a team of Guest Service Associates and Wax Specialists, drive KPIs, manage staffing, training, and brand standards, and ensure a safe, guest-ready environment. This leadership role rewards performance with bonuses and comprehensive benefits.

Qualifications

• Experience leading guest-facing teams and coaching staff.
• Proven ability to meet or exceed sales, service, and retail goals.
• Strong talent recruitment, coaching, and development skills.
• Excellent communication and team leadership abilities.

Responsibilities

• Lead and develop a high-performing Guest Service and Wax Specialists team.
• Drive center sales, service, and retail performance.
• Recruit, interview, hire, and retain top talent.
• Coach and mentor staff to improve performance.
• Ensure brand standards and visual merchandising.
• Oversee operations, inventory, and safety.

Skills

Guest experience leadership

Sales & KPI focus

Talent management

Coaching & mentoring

Communication

Team leadership

Brand & visual management

Operational excellence

Tools

Strut

Job description

European Wax Center is seeking a dynamic Center Manager in Ridgeland, MS to lead guest experience, sales, and operations on the floor.

You will coach a team of Guest Service Associates and Wax Specialists, drive KPIs, manage staffing, training, and brand standards, and ensure a safe, guest-ready environment. This leadership role rewards performance with bonuses and comprehensive benefits.