Center Manager — Guest Experience Leader

European Wax Center, Inc.; Prattville (AL); Presencial; USD 55.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Performance bonuses

Life and AD&D insurance

Health insurance

Paid Time-Off

Employee referral programs

Guest referral programs

Discounted waxing services

Retail product discounts

Descripción de la vacante

European Wax Center is seeking a Center Manager in Prattville, AL to lead all aspects of the center, coach a high-performing team, and deliver an exceptional guest experience while meeting financial goals. The role focuses on guest service, sales, brand standards, and operational excellence on a day-to-day basis.

The successful candidate will lead from the floor, develop talent, and ensure smooth daily operations, including staffing, training, and performance feedback in a fast-paced retail

Responsabilidades

• Leads center performance and ensures sales, service, and retail goals are met.
• Coaches and mentors Guest Service Associates and Wax Specialists to deliver brand standards.
• Manages schedules, labor, and daily tasks to meet business needs.
• Maintains visual merchandising and marketing initiatives per brand standards.
• Ensures a welcoming, elevated guest experience at every visit.
• Oversees safety, inventory control, and loss prevention.
• Drives guest retention and referrals through exceptional service.

Descripción del empleo

European Wax Center is seeking a Center Manager in Prattville, AL to lead all aspects of the center, coach a high-performing team, and deliver an exceptional guest experience while meeting financial goals. The role focuses on guest service, sales, brand standards, and operational excellence on a day-to-day basis.

The successful candidate will lead from the floor, develop talent, and ensure smooth daily operations, including staffing, training, and performance feedback in a fast-paced retail