Center Experience Manager - Lead a High-Impact Team

European Wax Center - Upma Group; Spring (TX); Vor Ort; USD 65.000 - 90.000; Vollzeit

Benefits dieser Stelle

Competitive pay

Bonuses

Flexible schedule

PTO

Medical benefits

Dental benefits

Vision benefits

Product discount

Free waxing

Birthday gifts

Zusammenfassung

European Wax Center UPMA Group is seeking a Center Experience Manager to act as the CEO of your center, delivering memorable guest experiences while achieving financial results. You will recruit, train, and inspire a high-performing team of Sales Associates and Wax Specialists in a fast-paced retail setting.

You will lead by example, drive routines on the sales floor, and partner with district leadership to optimize KPIs. A career-path focus and strong communication are essential.

Qualifikationen

• Availability: Full-time, including evenings and Saturdays.
• Leadership experience: minimum 2 years in a multi-service, retail, or specialty store environment.
• Skills: proficient in Excel/Word with strong written and verbal communication.
• Passion: desire to be an EWC Brand Culture Warrior.

Aufgaben

• Lead the center and ensure a memorable guest experience while meeting financial goals.
• Recruit, train, and develop a high-performing team of Sales Associates and Wax Specialists.
• Analyze KPIs with District Manager and Regional Wax Trainers to drive improvements.
• Maintain center operations, inventory, and compliant standards (TDLR).

Kenntnisse

Leadership

Communication

Excel/Word

Customer focus

Tools

Zenoti

MS Office

Jobbeschreibung

European Wax Center UPMA Group is seeking a Center Experience Manager to act as the CEO of your center, delivering memorable guest experiences while achieving financial results. You will recruit, train, and inspire a high-performing team of Sales Associates and Wax Specialists in a fast-paced retail setting.

You will lead by example, drive routines on the sales floor, and partner with district leadership to optimize KPIs. A career-path focus and strong communication are essential.