Cemeteries Administrative Coordinator

City-of-Suffolk; Suffolk (VA); Sur place; USD 42 000 - 56 000; Plein temps

Résumé du poste

The City of Suffolk is seeking a professional to perform secretarial and administrative duties for a department head, handling correspondence, research on complaints, and coordinating events and inquiries. The role requires independent judgment and discretion in a public-facing setting.

Additionally, the position assists the Superintendent of Cemeteries with daily operations, answers questions on lots and interments, coordinates arrangements with funeral homes, reads cemetery maps, performs

Qualifications

• High school diploma required; vocational/technical courses in computers and maintenance preferred.
• 3–5 years of grounds maintenance experience, including supervisory responsibilities.
• Valid driver's license required.

Responsabilités

• Assists the Superintendent of Cemeteries with the daily operation and administration of City cemeteries.
• Responds to questions regarding cemetery lots, interments, records, regulations, procedures, and available services.
• Assists funeral homes and families with cemetery-related arrangements and coordinates information with cemetery maintenance staff.
• Reads and interprets cemetery maps, plats, lot information, and records to identify and locate graves, lots, and burial spaces.
• Performs basic mathematical calculations related to cemetery lots, measurements, fees, records, or other assigned duties.
• Completes forms, permits, reports, work orders, and other required documentation accurately and timely.
• Maintains and updates cemetery records, including burial, ownership, lot, interment, and related information.
• Maintains confidentiality and security of cemetery and customer records.
• Assists with inspections of cemetery grounds, burial spaces, monuments, and other cemetery features and reports maintenance or safety concerns to the appropriate staff.
• Answers telephone and greets visitors; receives and responds to inquires based on detailed knowledge of departmental operations and status of work; advises supervisor of complaints and concerns received, as appropriate.
• Maintains a comprehensive, current knowledge of City policies and procedures; attends workshops and training sessions as appropriate.
• Performs general research as requested for department and compiles information as needed.
• Communicates with Department Head, Managers, Employees, Vendors and other departments, the public, outside agencies and other individuals as needed to coordinate work activities, review status of work, exchange information to resolve problems.
• Assists in the coordination of special projects and programs within the department.
• Performs other related duties as required.

Connaissances

Supervision

Grounds maintenance

Record keeping

Communication

Safety procedures

Tool operation

Formation

High school diploma with vocational/technical courses in computers and maintenance

Outils

Microsoft Office

Description du poste

The City of Suffolk is seeking a professional to perform secretarial and administrative duties for a department head, handling correspondence, research on complaints, and coordinating events and inquiries. The role requires independent judgment and discretion in a public-facing setting.

Additionally, the position assists the Superintendent of Cemeteries with daily operations, answers questions on lots and interments, coordinates arrangements with funeral homes, reads cemetery maps, performs