CCP Program Lead — Home Health Operations (Lombard)

Safe Life Home Healthcare; Lombard (IL); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Salary: $50,000 - $60,000 annually

Health, dental, and vision insurance

401(k)

Paid time off

Flexible schedule

Job summary

Safe Life Home Healthcare in Lombard, IL is seeking an experienced Home Care Supervisor to lead the new CCP vertical while supporting ongoing operations. This role offers significant growth opportunities and hands-on leadership.

You will coordinate CCP implementation, manage client referrals, supervise staff, ensure IDOA compliance, and partner with CCUs and community providers to expand services for seniors and adults with disabilities throughout Illinois.

Qualifications

• CCP supervision experience is a must.
• Strong written/verbal English communication; knowledge of Spanish or any other language a plus.
• Exceptional organizational abilities.
• Computer proficiency (Microsoft Office).
• Prior office experience.
• Must pass Homecare Supervisor Certification (3 months).

Responsibilities

• Administrative Duties: Answer and transfer phone calls, provide quality customer service, maintain filing systems, lead CCP vertical, build relationships with CCUs and community partners, manage incoming client referrals.
• Staffing Responsibilities: Recruit, hire, and terminate employees, conduct pre-service and in-service training, coordinate client care (caseload up to 50 clients), communicate with vendors regarding documentation and service deviations.
• Data Entry & Operations: Enter and maintain employee/client data accurately, manage client assessments and visit reports, ensure compliance with IDoA requirements, integrate CCP operations with existing home health services.
• Supervisory Responsibilities: Create/update client and employee folders, conduct quarterly evaluations, process timesheets and payroll reports, develop operational procedures for CCP services.
• Customer Service: Refer clients to appropriate programs, assist with service applications, respond to inquiries within 24 hours, resolve client/employee issues efficiently.

Skills

CCP supervision experience

English communication

Organizational abilities

Microsoft Office

Prior office experience

Homecare Supervisor Certification

Tools

WellSky Personal Care

Job description

Safe Life Home Healthcare in Lombard, IL is seeking an experienced Home Care Supervisor to lead the new CCP vertical while supporting ongoing operations. This role offers significant growth opportunities and hands-on leadership.

You will coordinate CCP implementation, manage client referrals, supervise staff, ensure IDOA compliance, and partner with CCUs and community providers to expand services for seniors and adults with disabilities throughout Illinois.