CBHI Referral & Triage Specialist

Rvcc Inc; Chicopee (MA); On-site; USD 55,000 - 59,000; Full time

Benefits offered by this job

Professional development

Competitive benefits

Multidisciplinary team

Community impact

Job summary

River Valley Counseling Center, Inc. is seeking a CBHI Referral and Triage Coordinator in Chicopee, MA to coordinate referrals, manage waitlists, and determine eligibility for services in our CBHI program.

The role emphasizes timely documentation, client communication and collaboration with the clinical team. Applicants should hold a Master’s Degree in mental health and have 1–2 years of experience with children and families.

Qualifications

• Master’s Degree in the field of mental health (MA, M.Ed., or MSW).
• 1-2 years’ experience working with children and families.

Responsibilities

• Process all referrals for CBHI services, including intake paperwork.
• Maintain CBHI waitlist.
• Manage Master list of clients on waitlist, and make assignments as needed.
• Provide required phone check-in with all waitlisted clients until assigned.
• Determine eligibility/medical necessity for the requested service.
• Update client charts to reflect new referrals for service, new staff assignments, waitlist and discharge status.
• Help with monthly reporting to state and report client information to MABHA on monthly basis.
• Prepare for and participate in supervision (1 hour per week for clinicians who are not independently licensed; 1 hour per month for those that are).

Education

Master’s Degree in the field of mental health (MA, M.Ed., or MSW)

Job description

River Valley Counseling Center, Inc. is seeking a CBHI Referral and Triage Coordinator in Chicopee, MA to coordinate referrals, manage waitlists, and determine eligibility for services in our CBHI program.

The role emphasizes timely documentation, client communication and collaboration with the clinical team. Applicants should hold a Master’s Degree in mental health and have 1–2 years of experience with children and families.