Impactful CBHI Referral & Triage Coordinator

River-Valley-Counseling; Chicopee (MA); On-site; USD 55,000 - 59,000; Full time

Benefits offered by this job

Professional development

Competitive benefits

Multidisciplinary team

Community impact

Job summary

River Valley Counseling Center, Inc. is seeking a CBHI Referral and Triage Coordinator in Chicopee, MA. The role focuses on coordinating referrals, maintaining the waitlist, and ensuring timely documentation for our CBHI program.

The position requires a Master’s in mental health and 1–2 years of experience with children and families. We offer growth, a collaborative team, and comprehensive benefits in a supportive setting.

Qualifications

• Master’s Degree in the field of mental health (MA, M.Ed., or MSW).
• 1-2 years’ experience working with children and families.

Responsibilities

• Process all referrals for CBHI services, including intake paperwork
• Maintain CBHI waitlist
• Manage Master list of clients on waitlist, and make assignments as needed
• Provide required phone check-in with all waitlisted clients until assigned
• Determine eligibility/medical necessity for the requested service
• Update client charts to reflect new referrals for service, new staff assignments, waitlist and discharge status
• Help with monthly reporting to state and report client information to MABHA on monthly basis
• Prepare for and participate in supervision (1 hour per week for clinicians who are not independently licensed; 1 hour per month for those that are)

Skills

Referral coordination

Education

Master's degree in mental health

Job description

River Valley Counseling Center, Inc. is seeking a CBHI Referral and Triage Coordinator in Chicopee, MA. The role focuses on coordinating referrals, maintaining the waitlist, and ensuring timely documentation for our CBHI program.

The position requires a Master’s in mental health and 1–2 years of experience with children and families. We offer growth, a collaborative team, and comprehensive benefits in a supportive setting.