Catering Sales Manager

StepStone Hospitality; Needham (MA); On-site; USD 65,000 - 90,000; Full time

Job summary

StepStone Hospitality's Sheraton Boston Needham Hotel is seeking a dynamic Catering Sales Manager with strong organizational and communication skills and hospitality sales experience to lead client engagement and event planning.

You'll solicit new and existing accounts, book catering, coordinate with operations, quote rates, create Banquet Event Orders, and log activities in CI/TY/Lightspeed systems; weekend availability and independent work ethic required.

Qualifications

• Hospitality sales experience preferred.
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Responsibilities

• Solicit new and existing accounts to meet revenue goals through telephone/email, solicitation, outside sales calls, virtual/site inspections and written communication.
• - Book new catering business and detail events.
• - Sell to social market segments and work with operations to execute events.
• - Develop strategic plans to maximize revenue and nurture client relationships.
• - Quote rates and availability with catering leads and revenue management for pricing.
• - Communicate with hotel departments and work independently.
• - Coordinate setup and execution of events and form Banquet Event Orders.
• - Log all sales activity in the sales software; use CI/TY and Lightspeed for group reservations.
• - Work flexible schedule including events, lobby duty, and BEO meetings.
• - Coordinate with outside catering companies and local vendors.

Skills

CI/TY systems

Marriott systems

Lightspeed

MS Word & Office

Detail oriented

Independent worker

Communication skills

Team player

Tools

Lightspeed POS

CI/TY system

Job description

The Sheraton Boston Needham Hotel is currently seeking a dynamic, experienced and motivated individual for the position of Catering Sales Manager. Candidate should demonstrate excellent organizational & communication skills; a strong proficiency in multi-tasking with hospitality sales experience.

The responsibilities of the Catering Sales Manager include but are not limited to:

• Solicitation of new and existing accounts to meet and exceed revenue goals through telephone/e-mail, solicitation, outside sales calls, virtual/site inspections and written communication
• Ability to book new catering business and the ability to detail the events
• Experience selling to a variety of market segments, focusing on the social market
• Ability to work with the operation team to execute group, meeting, and social event business
• Develop and execute strategic plans to maximize revenue. Meet sales goals through the development of new customers as well as nurturing existing client relationships
• Ability to quote rates and availability to customers from catering leads alongside revenue management for optimal pricing
• Must have the ability to communicate effectively with all hotel departments but also work independently
• Assumes the responsibility for set-up and execution of events as needed
• Works with client directly to form Banquet Event Orders allowing the group to accomplish their goals
• Assist with other areas as assigned by the General Manager, Director of Sales, and Regional Director of Sales and Marketing
• Ability to work with outside catering companies and local vendors to execute successful events
• Ability to log all sales related activity in the sales software system
• Ability to utilize onsite sales system- CI/TY and Lightspeed experience preferred to manage group reservations
• Must be flexible with work schedule, including working events, lobby duty, BEO meetings etc

Preferred Skills-

• Knowledge of CI/TY and Marriott systems to include Lightspeed
• Proficient in Microsoft Word, Office, Internet Explorer/Google Chrome
• Well organized and detail oriented
• Ability to work independently
• Display initiative, perseverance and analytical skills
• Professional and ethical
• Team player and ability to get along with others
• Available to meet guests which may include weekends
• Ability to read, write and speak English, with excellent grammar and communication skills (written and verbal)

This position is bonus eligible.

EEOC: StepStone Hospitality is an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.