Sales Manager

Sheraton Boston Needham; Needham Heights (MA); On-site; USD 85,000 - 120,000; Full time

Job summary

Sheraton Boston Needham Hotel seeks a dynamic Business Transient Sales Manager to drive business travel and group revenue through proactive solicitation, strategic planning, and collaboration with operations.

The role emphasizes organization, strong communication, and the ability to quote rates, manage leads, and collaborate with revenue management to optimize pricing. Weekend coverage may be required.

Qualifications

• Experience in hospitality sales with ability to multi-task.
• Knowledge of Marriott CI/TY systems.
• Proficient in Microsoft Word/Office.
• Excellent communication and organizational skills.
• Willingness to work weekends as needed.
• Ability to read/write/speak English with strong grammar.

Responsibilities

• Solicitation of new and existing accounts to meet revenue goals through calls, emails, site inspections, and written communication.
• Advanced level of producing business transient revenue through prospecting, negotiating and closing sales.
• Develop and execute strategic plans to maximize revenue; nurture client relationships.
• Quote rates and manage group and catering leads with revenue management for optimal pricing.
• Coordinate with operations to execute group, meeting, and event business.
• Log all sales activity in the CI/TY system and use Lightspeed for reservations.
• Some weekend office coverage as needed.

Skills

Marriott CI/TY

Lightspeed

Agency 360

Demand 360

Communications

Organisation

Negotiation

Customer service

Team player

Tools

Lightspeed

Marriott CI/TY

Agency 360

Demand 360

Microsoft Word

Office

Chrome

Internet Explorer

Job description

Description

The Sheraton Boston Needham Hotel is currently seeking a dynamic, and motivated individual for the position of Business Transient Sales Manager. This candidate should demonstrate excellent organizational & communication skills; a strong proficiency in multi-tasking with hospitality sales experience essential.

The responsibilities of the Business Transient Sales Manager include but are not limited to:

• Solicitation of new and existing accounts to meet and exceed business travel and group revenue goals through telephone/e-mail, solicitation, outside sales calls, virtual/site inspections and written communication


• Advanced level of producing business transient revenue through directly soliciting business via aggressive prospecting, negotiating and closing sales


• Experience selling to a variety of market segments


• Marriott experience preferred but not necessary


• Develop and execute strategic plans to maximize revenue. Meet sales goals through the development of new customers as well as nurturing existing client relationships


• Ability to quote rates and availability to customers and manage group and catering leads alongside revenue management for optimal pricing as needed


• Ability to work with the operation team to execute group, meeting, and event business as needed


• Must have the ability to communicate effectively with all hotel departments but also work independently


• Assist with other areas as assigned by the General Manager, and Regional VP of Sales and Marketing


• Ability to log all sales related activity in the Marriot CI/TY System


• Ability to utilize onsite reservation system- Lightspeed experience preferred to manage reservations


• Some weekend office coverage as needed


• Additional tasks and duties required by the Director of Sales or the Managing Director.

Requirements/ Preferred Skills

• Knowledge of Marriott CI/TY, Lightspeed, Agency 360 and Demand 360


• Proficient in Microsoft Word, Office, Chrome, Internet Explorer


• Well organized and detail oriented


• Ability to work independently


• Display initiative, perseverance and analytical skills


• Effective communication


• Professional and ethical


• Displays enthusiasm


• Excellent customer service skills


• Team player and ability to get along with others


• Available to meet guests which may include weekends


• Ability to read, write and speak English, with excellent grammar and communication skills (written and verbal)

*Sheraton Boston Needham Hotel is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.