Hotel Sales Manager: Business Transient & Groups

StepStone Hospitality; Needham, Northern (MA, KY); Hybrid; USD 70,000 - 110,000; Full time

Job summary

The Sheraton Boston Needham Hotel is seeking a dynamic Business Transient Sales Manager with hospitality sales experience and excellent organizational and communication skills. This role focuses on soliciting new accounts, negotiating for business transient revenue, and coordinating with revenue management and operations to maximize group and catering sales.

Candidates should be proficient in reservation systems (Lightspeed preferred) and able to work weekends.

Qualifications

• Knowledge of Marriott CI/TY, Lightspeed, Agency 360 and Demand 360.
• Proficient in Microsoft Word/Office, Chrome and browsers.
• Well organized and detail oriented.
• Ability to work independently and take initiative.
• Excellent analytical, communication and customer service skills.
• Professional, ethical, and a strong team player.
• Enthusiastic with a proactive attitude; weekend availability.
• Strong English reading/writing/grammar and communication.

Responsibilities

• Solicit new and existing accounts to meet revenue goals via calls, emails, outside sales, and site inspections.
• Prospect aggressively, negotiate and close sales for business transient revenue.
• Sell across multiple market segments and coordinate with revenue management.
• Quote rates/availability and manage group and catering leads.
• Collaborate with operations to execute group, meetings and events.
• Log all sales activity in the Marriott CI/TY system and use Lightspeed for reservations.

Skills

Well organized

Work independently

Initiative

Analytical skills

Effective communication

Professional ethics

Enthusiasm

Customer service

Team player

Weekend availability

English proficiency

Tools

Lightspeed

Marriott CI/TY

Agency 360

Demand 360

Microsoft Office

Job description

The Sheraton Boston Needham Hotel is seeking a dynamic Business Transient Sales Manager with hospitality sales experience and excellent organizational and communication skills. This role focuses on soliciting new accounts, negotiating for business transient revenue, and coordinating with revenue management and operations to maximize group and catering sales.

Candidates should be proficient in reservation systems (Lightspeed preferred) and able to work weekends.