Banquet Server

Sheraton Boston Needham; Needham Heights (MA); On-site; USD 19,000 - 30,000; Part time

Benefits offered by this job

Marriott hotel discounts

Free parking

Complimentary meal on property

Job summary

Sheraton Boston Needham is seeking on-call Banquet Servers to provide exceptional guest service at hotel events in Needham, MA. You will read BEOs, know menu items, and assist in setup, service, and breakdown to ensure flawless events.

Join our hospitality team and enjoy the fast-paced environment, training, and the opportunity to work across a variety of events while maintaining high standards of presentation and service.

Qualifications

• Minimum lifting and pulling of 50 pounds.
• Standing for long periods of time.
• Must be flexible with schedule to meet hotel needs.
• Understanding of Banquet and Catering functions.

Responsibilities

• Ensure quality guest service by monitoring the banquet area.
• Know all menu items, beverages, and BEOs.
• Serve items using appropriate china, glassware, and utensils.
• Assist other servers and housepersons as needed.
• Relay guest feedback to management promptly.
• Maintain health, sanitation, and safe-serve standards.
• Assist in setting tables and breaking down events after functions.

Job description

Description

We are currently seeking on-call Banquet Servers!

Benefits include immediate Marriott Hotel discounts, free parking and complimentary meal on property. Come join an incredible hospitality team at the Sheraton Needham Hotel.

Duties and Responsibilities:

• Ensure quality guest service and comfort at all times by monitoring the area continuously.
• Have a comprehensive knowledge of all menu items, specials, beverages, wines, etc. Must know how to read and understand BEOs.
• Serve all items utilizing appropriate china, glassware, silverware, garnish, and condiments.
• Assist other servers and set up housepersons, if needed.
• Immediately relay all guest complaints and compliments to management.
• Maintain health and sanitation standards.
• Maintain safe serve regulations when serving alcoholic beverages.
• Assist in setting tables with linen and basic silver and glass maintaining high standard of presentation.
• Assist in breaking down events and cleaning rooms after functions.

Requirements:

• Minimum lifting and pulling of 50 pounds.
• Pushing, bending, stooping, upward reaching, manual dexterity.
• Standing for long periods of time.
• Understands the overall functions and procedures of Banquets and Catering.
• Must be flexible with schedule and adjust to business needs of the Hotel.

EEOC Statement: StepStone Hospitality is an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.