CAT Field Property Claims Specialist II

Nationwide; Missouri; On-site; USD 63,000 - 116,000; Full time

Benefits offered by this job

Medical benefits

Pension plan

Paid time off

Life insurance

Job summary

Nationwide is seeking a Field Claims Specialist II for National Catastrophe Property within Personal Lines. This role involves field visits during catastrophes, evaluating damage, and guiding policyholders through the claims process with empathy and professionalism.

The position requires on-site disaster response, travel up to 80%, and ability to inspect rooftops. Ideal candidates have CAT experience and strong communication skills.

Qualifications

• Education: Undergraduate degree or equivalent experience.
• Experience in field/property claims handling or adjusting.
• Proficiency with Xactimate and prior estimate writing.
• On-site work in catastrophe environments.

Responsibilities

• Handles all assigned claims promptly with minimal direction.
• Determines policy coverages and applies claims practices.
• Opens/closes/adjusts reserves according to procedures.
• Maintains knowledge of policies, guidelines, and changes.
• Inspects property and cost estimates; climbs rooftops as needed.
• Delivers high-quality customer service and updates to policyholders.

Skills

Insurance claims experience

Xactimate proficiency

Customer service orientation

Communication skills

CAT experience

Education

Undergraduate degree or equivalent experience

Tools

Xactimate

Job description

Nationwide is seeking a Field Claims Specialist II for National Catastrophe Property within Personal Lines. This role involves field visits during catastrophes, evaluating damage, and guiding policyholders through the claims process with empathy and professionalism.

The position requires on-site disaster response, travel up to 80%, and ability to inspect rooftops. Ideal candidates have CAT experience and strong communication skills.