Casino Supervisor

Royal Caribbean Group; Deadwood (SD); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading cruise line in South Dakota seeks a Casino Supervisor to manage gaming table activities, ensuring compliance with gaming regulations. Candidates should have at least three years of dealer experience and strong mental arithmetic skills. Responsibilities include supervising a team and maintaining high customer service standards. This is a contract position with opportunities for career growth.

Qualifications

• Minimum three years of dealer experience with casino table games.
• Ability to perform mental arithmetic quickly.
• Satisfactory completion of Gaming Board/Commission approved dealer school.

Responsibilities

• Supervise activities of casino gaming tables.
• Ensure compliance with gaming rules and regulations.
• Manage international team of dealers.

Skills

Mental arithmetic calculation

Decision-making regarding gaming rules

Customer service skills

Observational skills for payout accuracy

Supervision and team management

Financial aspects of casino operations

Computer skills (Excel, Word)

Education

High school diploma or GED

University degree (preferred)

Job description

Supervises the activities of the Casino gaming table such as Blackjack, American Roulette, Caribbean Stud Poker, Dice and related services by performing the following essential duties.

Hiring Requirements:

• Minimum of three (3) years dealer experience with Blackjack, American Roulette, Caribbean Stub Poker, Dice and other related table games. (shipboard experience preferred)
• Ability to perform mental arithmetic calculations quickly involving monetary units and calculating odds and percentages.
• Ability to make decisions based on sound judgment regarding gaming rules and regulations.
• Ability to observe and recognize payout accuracy, Dealer behavior and associated activities.
• Satisfactory completion of Gaming Board/Commission approved dealer school.
• Ability to utilize customer service skills by exercising authority and discretion to satisfy guests in manner consistent with Celebrity Connections standards.
• Knowledge of policies and practices involved in the human resources function. Ability to supervise an international team of Dealers in a positive and productive manner by motivating, developing and managing employees as they work. Ability to utilize and administer the disciplinary action process through coaching and counseling to improve performance or recommend termination of employment.
• Ability to learn the financial aspects of a casino operation, including the successful identification of expense reduction through cost control. Demonstrated aptitude for the management of headcount within assigned area, as it relates to and supports the business needs of the vessel.
• Ability to stand and walk for extended periods of time.
• Working knowledge of computers, Internet access, and the ability to navigate within a variety software packages such as Excel, Word, and or related programs.
• Completion of high school or GED required; university degree preferred.

Seniority level

• Associate

Employment type

• Contract

Job function

• Other

Industries

• Hotels and Motels