Casino Supervisor

Royal Caribbean Group; Boulder (CO); On-site; USD 40,000 - 70,000; Full time

Job summary

Join a forward-thinking company as a Casino Pit Supervisor, where you will oversee the thrilling gaming activities of Blackjack, Roulette, and more. This role requires a dynamic individual with a strong background in gaming operations and exceptional leadership skills. You'll ensure the highest standards of service and compliance while managing a diverse team in a vibrant casino environment. If you're passionate about creating memorable experiences and have a knack for numbers, this is the perfect opportunity to advance your career in the hospitality industry.

Qualifications

• Minimum of three years dealer experience with various table games.
• Ability to supervise and motivate an international team.

Responsibilities

• Supervise casino gaming activities and ensure compliance with rules.
• Provide excellent customer service and manage dealer performance.

Skills

Dealer Experience (Blackjack, Roulette, Poker)

Mental Arithmetic

Decision Making

Customer Service Skills

Supervisory Skills

Financial Management

Computer Proficiency (Excel, Word)

Education

High School Diploma or GED

University Degree

Job description

Job Title: Casino Pit Supervisor

Supervises the activities of the Casino gaming table such as Blackjack, American Roulette, Caribbean Stud Poker, Dice, and related services by performing the following essential duties.

Hiring Requirements:

1. Minimum of three (3) years dealer experience with Blackjack, American Roulette, Caribbean Stud Poker, Dice, and other related table games. (Shipboard experience preferred)
2. Ability to perform mental arithmetic calculations quickly involving monetary units and calculating odds and percentages.
3. Ability to make decisions based on sound judgment regarding gaming rules and regulations.
4. Ability to observe and recognize payout accuracy, dealer behavior, and related activities.
5. Satisfactory completion of Gaming Board/Commission approved dealer school.
6. Ability to utilize customer service skills by exercising authority and discretion to satisfy guests in a manner consistent with Celebrity Connections standards.
7. Knowledge of policies and practices involved in the human resources function. Ability to supervise an international team of dealers positively and productively by motivating, developing, and managing employees. Ability to utilize and administer disciplinary processes through coaching and counseling to improve performance or recommend termination.
8. Ability to learn the financial aspects of a casino operation, including identifying expense reduction opportunities through cost control. Demonstrated aptitude for managing headcount within the area to support the vessel's business needs.
9. Ability to stand and walk for extended periods.
10. Working knowledge of computers, internet access, and proficiency in software such as Excel, Word, or related programs.
11. Completion of high school or GED required; university degree preferred.

Additional Details:

• Seniority level: Associate
• Employment type: Contract
• Job function: Other
• Industries: Hotels and Motels

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