Casino Supervisor

Royal Caribbean Group; Kansas City (MO); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a dynamic team as a Casino Pit Supervisor at an innovative cruise line, where you will oversee gaming operations and ensure a thrilling experience for guests. This role combines your expertise in table games like Blackjack and Roulette with your leadership skills to manage a diverse team of dealers. You will be responsible for maintaining gaming standards, providing exceptional customer service, and contributing to a vibrant atmosphere on board. If you thrive in fast-paced environments and have a passion for gaming, this opportunity is perfect for you!

Qualifications

• Minimum of three years dealer experience with various table games.
• Satisfactory completion of Gaming Board/Commission approved dealer school.

Responsibilities

• Supervises Casino gaming table activities and ensures compliance with gaming rules.
• Observes payout accuracy and dealer behavior to maintain high standards.

Skills

Blackjack Dealer Experience

American Roulette Dealer Experience

Caribbean Stud Poker Dealer Experience

Mental Arithmetic

Customer Service Skills

Supervisory Skills

Computer Skills

Education

High School Diploma or GED

University Degree

Tools

Excel

Word

Job description

1 week ago Be among the first 25 applicants

Supervises the activities of the Casino gaming table such as Blackjack, American Roulette, Caribbean Stud Poker, Dice, and related services by performing the following essential duties.

Hiring Requirements:

• Minimum of three (3) years dealer experience with Blackjack, American Roulette, Caribbean Stud Poker, Dice, and other related table games. (Shipboard experience preferred)
• Ability to perform mental arithmetic calculations quickly involving monetary units and calculating odds and percentages.
• Ability to make decisions based on sound judgment regarding gaming rules and regulations.
• Ability to observe and recognize payout accuracy, dealer behavior, and associated activities.
• Satisfactory completion of Gaming Board/Commission approved dealer school.
• Ability to utilize customer service skills by exercising authority and discretion to satisfy guests in a manner consistent with Celebrity Connections standards.
• Knowledge of policies and practices involved in the human resources function. Ability to supervise an international team of dealers in a positive and productive manner by motivating, developing, and managing employees as they work. Ability to utilize and administer the disciplinary action process through coaching and counseling to improve performance or recommend termination of employment.
• Ability to learn the financial aspects of a casino operation, including the successful identification of expense reduction through cost control. Demonstrated aptitude for managing headcount within the area, supporting the business needs of the vessel.
• Ability to stand and walk for extended periods.
• Working knowledge of computers, Internet access, and the ability to navigate within various software packages such as Excel, Word, and related programs.
• Completion of high school or GED required; university degree preferred.

Seniority level

• Associate

Employment type

• Contract

Job function

• Other

Industries

• Hotels and Motels

Referrals increase your chances of interviewing at Royal Caribbean Group by 2x.

Get notified about new Casino Pit Supervisor jobs in Kansas City, MO.

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.