Casino Supervisor

Royal Caribbean Group; Biloxi (MS); On-site; USD 35,000 - 55,000; Part time

Job summary

An international cruise line company is seeking a Casino Pit Supervisor in Biloxi, MS. The role involves supervising gaming tables, ensuring compliance with gaming regulations, and managing a team of international dealers. Applicants should have a minimum of three years of experience, strong customer service skills, and the ability to perform quick calculations. High school diploma required; a university degree is preferred.

Qualifications

• Minimum of three years dealer experience with table games.
• Ability to perform quick calculations involving money.
• Satisfactory completion of Gaming Board approved dealer school.
• Working knowledge of computers and related software.

Responsibilities

• Supervise casino gaming table activities.
• Ensure compliance with gaming rules and regulations.
• Manage and develop an international team of dealers.

Skills

Mental arithmetic calculations

Decision-making

Customer service skills

Observation and accuracy

Team supervision

Education

High school diploma or GED

University degree

Tools

Excel

Word

Job description

Supervises the activities of the Casino gaming table such as Blackjack, American Roulette, Caribbean Stud Poker, Dice and related services by performing the following essential duties.

Hiring Requirements

• Minimum of three (3) years dealer experience with Blackjack, American Roulette, Caribbean Stud Poker, Dice and other related table games. (shipboard experience preferred)
• Ability to perform mental arithmetic calculations quickly involving monetary units and calculating odds and percentages.
• Ability to make decisions based on sound judgment regarding gaming rules and regulations.
• Ability to observe and recognize payout accuracy, Dealer behavior and associated activities.
• Satisfactory completion of Gaming Board/Commission approved dealer school.
• Ability to utilize customer service skills by exercising authority and discretion to satisfy guests in manner consistent with Celebrity Connections standards.
• Knowledge of policies and practices involved in the human resources function. Ability to supervise an international team of Dealers in a positive and productive manner by motivating, developing and managing employees as they work. Ability to utilize and administer the disciplinary action process through coaching and counseling to improve performance or recommend termination of employment.
• Ability to learn the financial aspects of a casino operation, including the successful identification of expense reduction through cost control. Demonstrated aptitude for the management of headcount within assigned area, as it relates to and supports the business needs of the vessel.
• Ability to stand and walk for extended periods of time.
• Working knowledge of computers, Internet access, and the ability to navigate within a variety software packages such as Excel, Word, and or related programs.
• Completion of high school or GED required; university degree preferred.

Seniority level

• Associate

Employment type

• Contract

Job function

• Other

Industries

• Hotels and Motels

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