Casino Security & Guest Experience Advocate

Live! Casino Pittsburgh; Greensburg (Westmoreland County); Ibrido; USD 22.000 - 30.000; Tempo pieno

Descrizione del lavoro

Live! Casino Hotel in Greensburg, PA is seeking a Security Ambassador to ensure guest and team safety while delivering high levels of service. You will greet guests, verify IDs, enforce rules, and assist with emergencies in a fast-paced casino environment.

Responsibilities include monitoring entrances, documenting incidents, advising guests, and maintaining logs. A high school diploma or GED and security experience that emphasizes guest service are preferred.

Competenze

• High school diploma or GED preferred.
• 1-2 years security experience focused on guest service preferred.
• Ability to obtain and maintain gaming license.

Mansioni

• Greet guests and assist with inquiries.
• Check IDs and enforce age and entry rules.
• Explain casino rules and code of conduct.
• Respond to emergencies and incidents.
• Write and investigate initial incident reports.
• Monitor entrances and patron traffic.
• Assist with money and valuables transportation.
• Maintain visitor and staff logs.
• Report safety hazards and security concerns.

Conoscenze

Guest service

Patrol

Report writing

Communication

Gaming license knowledge

Formazione

High school diploma or GED

Descrizione del lavoro

Live! Casino Hotel in Greensburg, PA is seeking a Security Ambassador to ensure guest and team safety while delivering high levels of service. You will greet guests, verify IDs, enforce rules, and assist with emergencies in a fast-paced casino environment.

Responsibilities include monitoring entrances, documenting incidents, advising guests, and maintaining logs. A high school diploma or GED and security experience that emphasizes guest service are preferred.