Casino Safety & Guest Experience Specialist

Revo Casino; Dover (NH); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Paid time off

Vision insurance

Job summary

Revo Casino and Social House in Dover, NH is hiring a Casino Security Officer. The role requires vigilance, strong communication, and the ability to handle challenging situations while delivering excellent guest service.

You will patrol the floor during 2nd and 3rd shifts, deter theft, coordinate with emergency responders, document incidents, and help ensure AML compliance. Comprehensive training and advancement opportunities are provided in a dynamic, community-minded workplace with a $500

Qualifications

• High school diploma or equivalent; security or law enforcement background is a plus.
• Customer service skills required; guest interaction on the floor.
• Experience in casino or hospitality security preferred.
• Ability to handle emergencies with calm and professional conduct.

Responsibilities

• Maintain a constant presence on the casino floor to deter threats.
• Interact with guests and employees to assist with inquiries.
• Respond promptly to emergencies and follow established procedures.
• Document incidents and prepare detailed reports for management.
• Monitor access points and safeguard casino assets.

Skills

Customer service

Security experience

Education

High school diploma

Job description

Revo Casino and Social House in Dover, NH is hiring a Casino Security Officer. The role requires vigilance, strong communication, and the ability to handle challenging situations while delivering excellent guest service.

You will patrol the floor during 2nd and 3rd shifts, deter theft, coordinate with emergency responders, document incidents, and help ensure AML compliance. Comprehensive training and advancement opportunities are provided in a dynamic, community-minded workplace with a $500