Surveillance Operator - Casino Security & Compliance

Revo Casino; Dover (NH); On-site; USD 52,000 - 64,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Life Insurance

401(k) with Company Match

Paid Time Off

Employee Assistance Program

Job summary

REVO Casino & Social House in Dover, NH is seeking a detail-oriented Surveillance Operator to monitor casino operations with advanced surveillance systems, ensuring regulatory compliance and safeguarding assets. You will prepare precise reports and support investigations.

The role requires high school diploma, keen observation, and the ability to work nights, weekends, and holidays. Join us to help protect guests and maintain the integrity of gaming operations.

Qualifications

• High School Diploma or GED required.
• Strong observation and attention to detail are essential.
• Excellent written and verbal communication skills.
• Ability to write clear, concise, factual reports.
• Must be able to obtain and maintain gaming licenses/regulatory approvals.
• Ability to work flexible schedules including nights, weekends, and holidays.

Responsibilities

• Monitor gaming, cash-handling, and casino operations through surveillance systems.
• Detect, document, and report potential violations of regulations, policies, procedures, or suspicious activity.
• Maintain accurate, factual, and professional reports of observations and investigations.
• Monitor asset protection, currency transports, count room operations, and other high-risk activities.
• Assist Security, Management, and regulatory agencies by providing surveillance support and investigative information.
• Ensure compliance with gaming regulations, AML requirements, and responsible gaming standards.
• Monitor emergency situations and support response efforts when necessary.
• Operate surveillance equipment and report system performance issues or equipment malfunctions.
• Maintain strict confidentiality of sensitive information and surveillance activities.
• Stay current on company procedures, gaming regulations, and casino operations.

Skills

Observation skills

Attention to detail

Communication skills

Report writing

Confidentiality

Licensing eligibility

Flexibility

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Surveillance software

Job description

REVO Casino & Social House in Dover, NH is seeking a detail-oriented Surveillance Operator to monitor casino operations with advanced surveillance systems, ensuring regulatory compliance and safeguarding assets. You will prepare precise reports and support investigations.

The role requires high school diploma, keen observation, and the ability to work nights, weekends, and holidays. Join us to help protect guests and maintain the integrity of gaming operations.