Casino F&B Shift Manager — Guest Experience & Ops

Bally's Corporation; Evansville, Northern (IN, KY); Ibrido; USD 24.000 - 34.000; Tempo pieno

Vantaggi offerti da questo lavoro

401(k)

401(k) matching

Medical, Dental, & Vision insurance

Flexible spending account

Employee assistance program

Employee discounts

Free parking

Life insurance

On-the-job training

Paid time off

Tuition Reimbursement

Descrizione del lavoro

Bally's Corporation is seeking an on-site Food & Beverage supervisor to lead shift teams in a fast-paced casino environment. You will oversee bar and restaurant staff, enforce standards, manage inventories, and ensure guest satisfaction during your shift.

The role requires strong leadership, health and safety acumen, and flexibility to work varied hours, including holidays and weekends. Training and organization are key to maintaining excellent service and operations.

Mansioni

• Manages all Food and Beverage shift Team Members.
• Monitors inventory levels and scheduling of Team Members.
• Planning, organizing, coordinating, and controlling of operational outlet functions during their shift.
• Maintain professional restaurant/ bar image, including restaurant/bar cleanliness, proper uniforms, and appearance standards during their shift.
• Hires, trains, and supervises bar and restaurant/bar Team Members in conjunction with the Assistant Manager/Manager.
• Organize and conduct on-shift and departmental meetings, and schedule and direct the Team Members in their work assignments.
• Assures that all side work is accomplished, and all cleaning of equipment and storage areas is completed according to schedule.
• Ensures thoughtful guest service in all areas. Responds to complaints, taking any and all appropriate actions to resolve the guest’s issue.
• Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, utility, and labor costs.
• Comply with all health and safety regulations.
• Assures that the restaurant/bar and other areas are secure at the end of shift.
• Ensure a safe working environment to reduce the risk of injury and accidents. Completes accident reports promptly in the event that a guest or Team Member is injured.
• Investigate and resolve complaints concerning food quality and service.
• Must be able to stand, sit, and walk for prolong periods of time (7+ hours).
• Enforces and is knowledgeable of the Indiana Gaming and ATC (state) regulations, and the company’s internal controls, policies, and procedures.
• Will assist in management of other food outlets in F&B Manager’s absence if needed.
• Always follow the Company Service Standards model.
• Must be available for regularly scheduled work and be able to work a variety of hours, holidays, and weekends.
• Other duties may be assigned at any time.

Descrizione del lavoro

Bally's Corporation is seeking an on-site Food & Beverage supervisor to lead shift teams in a fast-paced casino environment. You will oversee bar and restaurant staff, enforce standards, manage inventories, and ensure guest satisfaction during your shift.

The role requires strong leadership, health and safety acumen, and flexibility to work varied hours, including holidays and weekends. Training and organization are key to maintaining excellent service and operations.