Cash & Player Services Specialist

Churchill Downs; Dumfries (VA); On-site; USD 40,187,000 - 54,371,000; Full time

Job summary

Churchill Downs Incorporated seeks a Cash/Player Services Representative at The Rose Gaming Resort in Dumfries, VA. The role handles ticket redemptions, sports wagering, cash transactions, and guest services to ensure a positive gaming experience.

Responsibilities include cash handling, check cashing, wagering support, and assisting with tournaments while maintaining security and accuracy. High school diploma and Virginia Racing License are required or obtainable.

Qualifications

• High School Diploma or equivalent required.
• 6 months cashiering or banking experience preferred.
• Able to obtain and maintain a Virginia Racing License.

Responsibilities

• Cashes customers out, gives correct change, and answers questions courteously.
• Redeems sports wagering vouchers and handles sports wagers.
• Counts and records funds, and makes exchanges of funds during the shift.
• Keeps cash drawer balanced and coordinates with vault as needed.
• Verifies personal identification for transactions and processes CTRs/W2Gs/MTLs.
• Manages customer relations and assists with tournaments and events.

Skills

Cash handling

Availability

Customer service

Education

High School Diploma or equivalent

Virginia Racing License (required)

Job description

Churchill Downs Incorporated seeks a Cash/Player Services Representative at The Rose Gaming Resort in Dumfries, VA. The role handles ticket redemptions, sports wagering, cash transactions, and guest services to ensure a positive gaming experience.

Responsibilities include cash handling, check cashing, wagering support, and assisting with tournaments while maintaining security and accuracy. High school diploma and Virginia Racing License are required or obtainable.