Casework Support Specialist — Disability Services

State of North Carolina; Clinton (NC); On-site; USD 39,000 - 69,000; Full time

Job summary

State of North Carolina’s Department of Health and Human Services is seeking an Administrative Specialist I (S) in Clinton, NC. The role provides casework support to Rehabilitation Counselors and handles a range of office duties, data entry, scheduling, and document preparation to assist diverse clients.

The position emphasizes effective communication with individuals from diverse backgrounds and knowledge of community resources.

Qualifications

• High school diploma or GED and two years of related administrative experience; or equivalent combination of education and experience.

Responsibilities

• Interview consumers and gather data to help determine eligibility and required services.
• Develop written plan of services with consumer/guardian; input data into relevant applications.
• Prepare documents including authorizations and correspondences; complete related administrative tasks with the processing assistant.
• Monitor the consumer's progress throughout the service delivery process.
• Collaborate with community partners to assist individuals with disabilities in becoming suitably employed.
• Document service delivery and progress in the case management system.

Skills

Data entry

Scheduling

Filing

Customer service

Education

High school diploma or GED

Tools

Microsoft Office

Job description

State of North Carolina’s Department of Health and Human Services is seeking an Administrative Specialist I (S) in Clinton, NC. The role provides casework support to Rehabilitation Counselors and handles a range of office duties, data entry, scheduling, and document preparation to assist diverse clients.

The position emphasizes effective communication with individuals from diverse backgrounds and knowledge of community resources.