Disability Services Casework Specialist

State of North Carolina - Health & Human Services; North Carolina; On-site; USD 39,000 - 69,000; Full time

Benefits offered by this job

Health insurance options

Paid vacation and sick leave

Parental leave

Job summary

The State of North Carolina, Department of Health and Human Services, Division of Employment and Independence for People with Disabilities (EIPD) located in Mount Airy, is seeking an Administrative Specialist I to provide casework support to Rehabilitation Counselors. Responsibilities include data gathering, plan development, document preparation, and cross-agency coordination.

You will work with consumers from diverse backgrounds, maintaining accurate records in the case management system and

Qualifications

• High school diploma or GED required; two years of related administrative experience or an equivalent combination of education and experience.
• Proven data entry, scheduling and filing abilities with accuracy and attention to detail.
• Front-line service skills including responding to inquiries and maintaining professionalism in diverse environments.

Responsibilities

• Interview consumers and gather diagnostic data to help counselors determine eligibility and needed services.
• Input case data and help develop written service plans with consumer, parent and/or guardian; update applications throughout the rehabilitation process.
• Prepare documents including authorizations and correspondences; perform related administrative tasks with the processing assistant.
• Monitor the consumer's progress throughout the service delivery process and document outcomes in the case management system.
• Coordinate with community partners to assist individuals with disabilities in securing suitable employment.

Skills

Data entry

Scheduling

Filing

Customer service

Communication

Education

High school diploma or GED

Tools

Case management system

Job description

The State of North Carolina, Department of Health and Human Services, Division of Employment and Independence for People with Disabilities (EIPD) located in Mount Airy, is seeking an Administrative Specialist I to provide casework support to Rehabilitation Counselors. Responsibilities include data gathering, plan development, document preparation, and cross-agency coordination.

You will work with consumers from diverse backgrounds, maintaining accurate records in the case management system and