Casework Technician

State of North Carolina; Morehead City (NC); Sur place; USD 42 000 - 56 000; Plein temps

Résumé du poste

State of North Carolina invites applications for the Administrative Specialist I (S) position in the Morehead City office. This role provides para-professional support to counselors to assist people with disabilities in achieving employment goals.

Responsibilities include case documentation, data entry, billing processing, and administrative tasks to ensure program operations run smoothly. The incumbent will interview clients, collect diagnostic information, and help develop individualized

Responsabilités

• Interviewing consumers and gathering reports to assist eligibility determinations.
• Documenting casework and provisions of services.
• Providing follow-up with consumers, employers, vendors and agency personnel.
• Supporting counselors by placing consumers with disabilities in suitable jobs.
• Inputting casework data into rehabilitation applications.
• Preparing authorizations, processing billing, and related admin tasks.

Description du poste

Agency

Dept of Health and Human Services

Division

EMPLOY , INDEP FOR PEOPLE W/DISAB - EIPD

Job Classification Title

Administrative Specialist I (S)

Position Number

60054967

Grade

NC08

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work

This position serves as a Casework Technician for the Morehead City office supporting the caseloads.

The primary purpose of this position is to provide technical and para-professional support to managerial, supervisory, and professional staff located in this office for assisting persons with disabilities to achieve identified goals.

Work activities include:

• Interviewing consumers and gathering diagnostic reports to assist counselors with determining eligibility and developing individualized plans for employment
• Documenting casework and provisions of substantial services
• Providing follow-up with consumers, employers, vendors and other agency personnel as needed
• Provide support as designated by the counselor, working with community employers using the dual customer approach to place consumers with disabilities in appropriate jobs for successful outcomes
• Inputting casework data into relevant applications throughout the rehabilitation process
• Preparing documents including authorizations, processing billing for payment and correspondences as needed and completing all related administrative tasks.

Knowledge Skills and Abilities/