Administrative Specialist — Data Entry & Office Support

Health & Human Services; Charlotte (NC); Presencial; USD 39 000 - 69 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Paid vacation

Sick leave

Parental leave

Retirement plans

Resumo da oferta

The North Carolina Department of Health and Human Services (DHHS) in Charlotte seeks an Administrative Specialist to provide clerical support to professional staff. The role handles data entry, claims processing, file creation, and authorizations while ensuring accurate information flow with consumers, vendors, and staff.

It also covers general office duties such as phone coverage, mail distribution, visitor reception, and equipment check-in, plus basic tech support for software and devices.

Qualificações

• High school diploma or GED and two years of related administrative experience.
• Proficient use of general office equipment and office software.
• Experience with data entry, claims processing, and case file setup.
• Strong customer service, written and verbal communication skills.

Responsabilidades

• Enter and retrieve data to support case documentation and service delivery workflows.
• Create service authorizations and process claims per procedures.
• Set up and maintain case files with accurate records.
• Communicate with consumers, vendors, visitors, and staff in writing and speaking.
• Provide general office support: phones, mail, visitors, and materials.
• Assist with equipment check-in and office machinery use.
• Troubleshoot basic software issues and provide tech assistance.

Conhecimentos

General office equipment

Computer skills

Customer service

Time management

Data entry

Phone and mail handling

File organization

Formação académica

High school diploma or GED

Ferramentas

Printers

Scanners

Multi-line phone systems

Fax machines

Office software (general)

Descrição da oferta de emprego

The North Carolina Department of Health and Human Services (DHHS) in Charlotte seeks an Administrative Specialist to provide clerical support to professional staff. The role handles data entry, claims processing, file creation, and authorizations while ensuring accurate information flow with consumers, vendors, and staff.

It also covers general office duties such as phone coverage, mail distribution, visitor reception, and equipment check-in, plus basic tech support for software and devices.