Case Management Division Manager

Macomb County Government; Michigan; On-site; USD 70,000 - 92,000; Full time

Job summary

An established industry player is seeking a Case Management Division Manager to oversee staff activities and case flow within the Circuit Court. This role involves supervising staff, ensuring compliance with guidelines, and managing case management systems. The ideal candidate will have a Bachelor's Degree in Public Administration or a related field, along with significant experience in a government or court setting. Join a dynamic team where your organizational and communication skills will contribute to effective mediation and case handling. This is a fantastic opportunity to make a meaningful impact in the judicial process.

Qualifications

• Bachelor's Degree required; 5+ years in government/court setting.
• Master's Degree and supervisory experience preferred.

Responsibilities

• Supervise and manage assigned staff activities.
• Oversee case flow and ensure compliance with guidelines.
• Coordinate with IT departments for automation needs.

Skills

Organizational Skills

Communication Skills

Supervisory Skills

Confidentiality Skills

Education

Bachelor's Degree in Public/Admin

Master's Degree

Job description

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Job Details

• Classification Title: Case Management Division Manager
• Salary: $70,399.42 - $91,055.76
• Department: Circuit Court
• Opening Date: 05/02/2025
• Closing Date: 05/16/2025 12:00 a.m.
• FLSA STATUS: Non-exempt - overtime pursuant to Human Resources and Labor Relations Policy
• Employment Relationship: Just cause subject to probationary period

General Summary

Under direction, supervises and manages activities of assigned staff in the Case Management section of Court Administration, overseeing case flow, assigning cases to Circuit Court Judges, preparing reports, and facilitating mediation.

Responsibilities

1. Supervise and manage assigned staff activities.
2. Evaluate staff work activities, provide training, and assign tasks.
3. Oversee case flow and ensure compliance with SCAO Guidelines.
4. Manage case management system and implement policies for efficient case handling.
5. Maintain statistical reports and prepare reports for judges and agencies.
6. Ensure effective mediation processes and facilitate panels.
7. Coordinate with IT departments for automation and reporting needs.
8. Serve as backup for staff functions as needed.
9. Stay current through workshops and publications.
10. Liaise with local, county, state, and federal agencies.
11. Perform other duties as assigned.

Qualifications

Required Education & Experience: Bachelor's Degree in Public/Admin, Business Admin, or related; 5+ years in government/court setting.

Preferred: Master's Degree and supervisory experience.

Licenses & Knowledge

• Valid Michigan driver’s license and insured vehicle.
• Knowledge of court policies, procedures, and office equipment.

Skills & Abilities

• Ability to establish effective relationships, supervise staff, and work independently.
• Strong organizational, communication, and confidentiality skills.

Work Environment & Physical Demands

Primarily office environment; occasional travel; physical demands include sitting, walking, and manual dexterity.

Additional Information

Complies with emergency management laws; maintains confidentiality; performs other related duties.