Case Management Coordinator: Improve Member Outcomes

CVS Health Corporation; Berwyn (IL); On-site; USD 29,000 - 62,000; Full time

Benefits offered by this job

Comprehensive benefits

Bonus eligibility

Paid time off

Job summary

CVS Health Corporation in Illinois seeks a Case Management Coordinator to support members with scheduling and benefits access. The role emphasizes collaboration, care planning, and guiding members toward appropriate medical services.

Ideal candidates will have 2+ years in behavioral health and proficiency with electronic documentation and MS Office. This full-time position requires travel within Cook County and surrounding areas, with a comprehensive benefits package.

Qualifications

• 2+ years experience in behavioral health or related field.
• 2+ years of electronic documentation experience and MS Office.
• Bachelor's or non-licensed master in behavioral health or human services.

Responsibilities

• Collaborate with case management to inform the case process.
• Assist with appointment scheduling and accessing benefits for members.
• Identify high risk factors and coordinate care plan activities.
• Monitor care plan progress and ensure regulatory compliance.
• Engage with team meetings and provide member coaching.

Skills

Behavioral health experience

Electronic documentation

Microsoft Office

Education

Bachelor's Degree or non-licensed master in behavioral health or human services

Tools

Microsoft Office

Job description

CVS Health Corporation in Illinois seeks a Case Management Coordinator to support members with scheduling and benefits access. The role emphasizes collaboration, care planning, and guiding members toward appropriate medical services.

Ideal candidates will have 2+ years in behavioral health and proficiency with electronic documentation and MS Office. This full-time position requires travel within Cook County and surrounding areas, with a comprehensive benefits package.