Care Navigator: Case Management & Benefits Access

CVS Health Corporation; Cicero (IL); On-site; USD 29,000 - 62,000; Full time

Job summary

CVS Health in Cook County, IL seeks a Case Management Coordinator to support care planning and member outcomes. You will assist with appointments, benefit education, and use care management tools to inform decisions.

Required: Bachelor's in behavioral health or related field, 2+ years in behavioral health or social services, and strong MS Office skills. Travel up to 75% within Cook County and surrounding areas is expected.

Qualifications

• Bachelor's degree in behavioral health or related field required.
• 2+ years in behavioral health, social services, or related field.
• 2+ years of electronic documentation experience and MS Office proficiency.

Responsibilities

• Evaluate member needs/eligibility and advise case resolution strategies.
• Coordinate care plans, monitor progress and engage with providers.
• Identify high-risk factors and escalate to appropriate care teams.

Skills

Microsoft Office

Electronic documentation

Critical thinking

Communication

Education

Bachelor's Degree in Behavioral Health or Human Services

Tools

Microsoft Office applications

Job description

CVS Health in Cook County, IL seeks a Case Management Coordinator to support care planning and member outcomes. You will assist with appointments, benefit education, and use care management tools to inform decisions.

Required: Bachelor's in behavioral health or related field, 2+ years in behavioral health or social services, and strong MS Office skills. Travel up to 75% within Cook County and surrounding areas is expected.