Field-Based Case Management Coordinator | Healthcare Outcomes

CVS Health Corporation; Chicago (IL); On-site; USD 2,907,000 - 6,198,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement savings options

Wellness programs

Job summary

CVS Health Corporation in Illinois seeks a Case Management Coordinator to support members by scheduling appointments, guiding benefit access, and educating on care options. You will work with care management tools to coordinate plans and ensure appropriate services.

The role requires navigating behavioral health or social services, strong documentation, and collaboration with clinicians. Travel 50–75% in Cook County is expected; a Bachelor’s degree in behavioral health or related field is

Qualifications

• Resident of Cook County, IL.
• Willing to travel 50–75% in Cook County and surrounding areas.
• 2+ years experience in behavioral health or social services.
• 2+ years of electronic documentation experience and MS Office.

Responsibilities

• Evaluate member needs/eligibility and plan care using data and benefit reviews.
• Coordinate and monitor care plan activities and progress.
• Consult with care managers and other health professionals to optimize outcomes.

Skills

Behavioral health

Social services

Microsoft Office

Education

Bachelor's Degree

Master's degree in behavioral health

Tools

Electronic documentation systems

Job description

CVS Health Corporation in Illinois seeks a Case Management Coordinator to support members by scheduling appointments, guiding benefit access, and educating on care options. You will work with care management tools to coordinate plans and ensure appropriate services.

The role requires navigating behavioral health or social services, strong documentation, and collaboration with clinicians. Travel 50–75% in Cook County is expected; a Bachelor’s degree in behavioral health or related field is