Case Intake Specialist - Support Families, Full-Time

Oregon Department of Justice; Salem (OR); On-site; USD 39,000 - 53,000; Full time

Benefits offered by this job

Vacation and paid leave

Health benefits

Pension plan

SEIU representation

Career growth opportunities

11 paid holidays and time off

Job summary

The Oregon Department of Justice's Division of Child Support in Salem is hiring a Case Intake Specialist (Office Specialist 2) to perform a wide range of administrative and office support tasks. You will support the Case Intake team, manage participant and case records, and help ensure timely processing of applications and orders.

This full-time position offers daily contact with clients, attorneys, and internal colleagues.

Qualifications

• Two years of general clerical experience with keyboarding or document creation.
• An associate degree or equivalent experience requested.
• Ability to pass background checks and reference checks.

Responsibilities

• Search databases for participants and cases; create or reopen records.
• Review applications for services and ensure compliance with timeframes.
• Process and enter child support orders into the system.
• Coordinate communications with participants, attorneys, and offices.
• Maintain accurate participant demographics and records.
• Handle mail, documents, and file management; basic clerical duties.

Skills

Customer Service

Attention to Detail

Judicial documents

Computer skills

Typing 45 wpm

Professional composure

Adaptability

Education

Associate degree

Two years general clerical experience

Equivalent education & experience

Tools

Microsoft Office Suite

Outlook

Electronic databases

Job description

The Oregon Department of Justice's Division of Child Support in Salem is hiring a Case Intake Specialist (Office Specialist 2) to perform a wide range of administrative and office support tasks. You will support the Case Intake team, manage participant and case records, and help ensure timely processing of applications and orders.

This full-time position offers daily contact with clients, attorneys, and internal colleagues.