Carrier Sales Team Lead — Logistics & Partnerships

Top Talent LLC

Moline (IL)

On-site

USD 80,000 - 120,000

Full time

14 days+

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Job summary

Top Talent LLC is seeking a Carrier Sales Manager to lead a team of Carrier Sales Representatives, driving performance and strengthening relationships with strategic carrier partners. You will identify capacity, manage recurring lanes, and coach the team to deliver outstanding service to business partners.

The role emphasizes mentorship, problem-solving, and data-driven decision-making in a fast-paced logistics environment.

Qualifications

Sales and leadership experience in a logistics or transportation environment.
Proven ability to manage, train, and develop a team of representatives.
Strong problem-solving and analytical thinking skills.

Responsibilities

Manage, train, and develop Carrier Sales Representatives to reach goals.
Identify and procure strategic carrier partners for recurring lanes.
Source capacity for lanes identified from existing customers and opportunities.
Handoff strategic carriers to CSRs for deeper relationships.
Understand carrier network and document booking behavior and preferences.
Drive digital booking/routing engagement and ensure load information is distributed.
Oversee day-to-day ops within the team to ensure policy and service standards.
Assist CSRs with problem resolution and escalate when needed.
Maintain after-hours responsiveness and ensure strong attendance and reliability.
Promote a respectful, productive, and collaborative work environment.