Carrier Sales Specialist - Freight Solutions

RXO, Inc.; Charlotte (NC); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) retirement plan with up to 5%"?

Paid time off and holidays

Job summary

RXO, Inc. is hiring a Carrier Sales Representative in Charlotte, NC. You will source, negotiate, and secure carriers to move available freight efficiently and cost-effectively.

Your day-to-day includes cultivating carrier relationships, maintaining open communication with carriers and customers, and updating shipment statuses in RXO systems. The role emphasizes independent judgment within established procedures.

Qualifications

• 1 year of sales or related experience.
• Bachelor’s degree or equivalent related work or military experience.
• 2 years of sales or customer service experience.

Responsibilities

• Cultivate strong core carrier relationships while negotiating and securing carriers to move freight.
• Maintain continuous communication with carriers and customers to ensure a high-quality freight movement process.
• Ensure all parties are informed of route changes, delays, freight concerns or other issues as necessary.
• Schedule pickup and delivery appointment times; use discretion and insight when considering all factors affecting timeframe.
• Follow established procedures and protocols regarding HVS and HRC loads to ensure the integrity of the shipment and the RXO brand.
• Accurately maintain and update information in the company’s operating systems.
• Conduct research in available databases for potential leads; make cold calls to prospects.
• Track back-end billing and invoicing to ensure that carrier charges are accurate.

Skills

Carrier relationships

Negotiation

Sales experience

Customer service

Communication skills

Education

Bachelor’s degree or equivalent

Job description

RXO, Inc. is hiring a Carrier Sales Representative in Charlotte, NC. You will source, negotiate, and secure carriers to move available freight efficiently and cost-effectively.

Your day-to-day includes cultivating carrier relationships, maintaining open communication with carriers and customers, and updating shipment statuses in RXO systems. The role emphasizes independent judgment within established procedures.