Carrier Sales Representative - Shift B

Insight Global; Houston (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

Insight Global in Houston, TX is seeking a Carrier Sales Representative to join its ground transportation operations team. The role involves sourcing and securing carrier capacity, confirming rates and equipment, completing dispatch, and coordinating pickup/delivery.

You will monitor shipments, track ETAs, and resolve issues while collaborating with internal teams. The ideal candidate has 2–4+ years in carrier sales or related fields, strong organization, and experience with freight visibility

Qualifications

• 2–4+ years in carrier sales, carrier procurement, dispatch, truckload brokerage, capacity planning, or transportation operations within a 3PL or freight brokerage env.
• Experience sourcing and securing carrier capacity, negotiating rates, confirming equipment and driver availability, and managing loads through pickup and delivery.
• Knowledge of domestic ground transportation including FTL/LTL, equipment types, transit times, carrier requirements, and common accessorial charges.
• Experience proactively identifying and resolving carrier/shipment issues like late pickups/deliveries, coverage challenges, tracking issues, and rate discrepancies.
• Strong organizational and communication skills to manage a high-volume workload and time-sensitive shipments.
• Experience with transportation management or real-time visibility platforms such as Descartes Aljex, Open Dock, MacroPoint, or Tive.
• Degree in Logistics, Supply Chain, Business, or related field.

Responsibilities

• Source and secure carrier capacity for shipments; confirm rates/equipment; complete dispatch and coordinate pickups/deliveries.
• Monitor shipments and carrier performance; track ETAs; communicate service issues; collaborate with internal operations.
• Maintain shipment documentation; validate final carrier charges and accessorials; resolve or escalate carrier/service issues.

Skills

Carrier sales

Dispatch

Freight brokerage

Load tracking

Time management

Communication

Transportation operations

Education

Associate/Bachelor’s in Logistics, Supply Chain, Business

Tools

Descartes Aljex

Open Dock

MacroPoint

Tive

Job description

Job Description

An employer in the Houston, TX area is seeking a Carrier Sales Representative to join their ground transportation operations team. On a daily basis, this person will be responsible for sourcing and securing qualified carrier capacity for assigned shipments, confirming rates and equipment, completing dispatch, and coordinating pickup and delivery appointments. They will actively monitor shipments and carrier performance, track ETAs, communicate potential service issues, and work closely with internal operations teams to ensure loads are executed according to customer requirements. This individual will also maintain accurate shipment documentation, validate final carrier charges and accessorials, and resolve or elevate carrier, capacity, and service issues as they arise. This is a fast-paced, high-volume environment that requires someone who is highly organized, proactive, comfortable working under time-sensitive deadlines, and able to take ownership of shipments from initial carrier coverage through final delivery and cost confirmation.

Skills and Requirements

2-4+ years of experience in carrier sales, carrier procurement, dispatch, truckload brokerage, capacity planning, or transportation operations within a 3PL or freight brokerage environment

Experience sourcing and securing carrier capacity, negotiating rates, confirming equipment and driver availability, and managing loads through pickup and delivery

Working knowledge of domestic ground transportation, including FTL/LTL freight, equipment types, transit times, carrier requirements, and common accessorial charges

Experience proactively identifying and resolving carrier or shipment issues, including late pickups/deliveries, coverage challenges, tracking issues, and rate discrepancies

Strong organizational and communication skills with the ability to manage a high-volume workload, prioritize time-sensitive shipments, and take ownership of executionExperience with transportation management, appointment scheduling, or real-time freight visibility platforms such as Descartes Aljex, Open Dock, MacroPoint, or Tive

Associate’s or Bachelor’s degree in Logistics, Supply Chain, Business, or a related field

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].