Carrier Sales Representative - Shift D

Insight Global; Houston (TX); On-site; USD 42,000 - 66,000; Full time

Job summary

Insight Global is seeking a Carrier Sales Representative in the Houston, TX area to join our ground transportation operations team. You will source and secure carrier capacity, confirm rates and equipment, and manage dispatch and pickups to meet customer requirements.

You will monitor shipments, track ETAs, and proactively address service issues while collaborating with internal operations to ensure loads are executed accurately and cost-effectively.

Qualifications

• 2-4+ years of carrier sales or related experience (carrier procurement, dispatch, 3PL or freight brokerage).
• Experience sourcing and securing carrier capacity and negotiating rates.
• Knowledge of domestic ground transportation, including FTL/LTL, equipment types and accessorial charges.
• Experience resolving shipment issues and ensuring on-time performance.
• Familiarity with transportation management or real-time visibility platforms.

Responsibilities

• Source and secure qualified carrier capacity for shipments.
• Confirm rates and equipment with carriers.
• Complete dispatch and coordinate pickup and delivery appointments.
• Monitor shipments and carrier performance; track ETAs and issues.
• Maintain shipment documentation and validate charges.

Skills

Carrier sales

Dispatch

Transportation operations

Time management

Communication

Organization

Problem solving

Education

Logistics / Supply Chain degree

Tools

Descartes Aljex

Open Dock

MacroPoint

Tive

Job description

Job Description

An employer in the Houston, TX area is seeking a Carrier Sales Representative to join their ground transportation operations team. On a daily basis, this person will be responsible for sourcing and securing qualified carrier capacity for assigned shipments, confirming rates and equipment, completing dispatch, and coordinating pickup and delivery appointments. They will actively monitor shipments and carrier performance, track ETAs, communicate potential service issues, and work closely with internal operations teams to ensure loads are executed according to customer requirements. This individual will also maintain accurate shipment documentation, validate final carrier charges and accessorials, and resolve or elevate carrier, capacity, and service issues as they arise. This is a fast-paced, high-volume environment that requires someone who is highly organized, proactive, comfortable working under time-sensitive deadlines, and able to take ownership of shipments from initial carrier coverage through final delivery and cost confirmation.

Skills and Requirements

2-4+ years of experience in carrier sales, carrier procurement, dispatch, truckload brokerage, capacity planning, or transportation operations within a 3PL or freight brokerage environment

Experience sourcing and securing carrier capacity, negotiating rates, confirming equipment and driver availability, and managing loads through pickup and delivery

Working knowledge of domestic ground transportation, including FTL/LTL freight, equipment types, transit times, carrier requirements, and common accessorial charges

Experience proactively identifying and resolving carrier or shipment issues, including late pickups/deliveries, coverage challenges, tracking issues, and rate discrepancies

Strong organizational and communication skills with the ability to manage a high-volume workload, prioritize time-sensitive shipments, and take ownership of executionExperience with transportation management, appointment scheduling, or real-time freight visibility platforms such as Descartes Aljex, Open Dock, MacroPoint, or Tive

Associate’s or Bachelor’s degree in Logistics, Supply Chain, Business, or a related field

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].