Capacity Planning Supervisor - Shift B

Insight Global; Houston (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Insight Global in Houston, TX is seeking a Capacity Planning Supervisor to lead the ground transportation capacity planning team and ensure carrier coverage for all shipments.

The role requires strong freight brokerage knowledge, experience in negotiating rates, and the ability to mentor a high-output team while maintaining service levels.

Qualifications

• 5–7+ years in carrier procurement, carrier sales, truckload brokerage, dispatch, or capacity planning
• 1–3+ years leading a team responsible for carrier capacity, brokerage, or transportation operations
• Strong experience sourcing carrier capacity, negotiating rates, and balancing service with margins
• Knowledge of U.S. domestic ground transportation, FTL/LTL, and accessorial charges
• Experience with Descartes Aljex or similar TMS and dock scheduling tools
• Degree in Logistics/Supply Chain or related and/or Power BI familiarity

Responsibilities

• Lead ground transportation capacity planning team and secure qualified carrier coverage
• Oversee dispatch, appointments, and workload balance during volume spikes
• Coach team on carrier negotiations and operational execution
• Monitor carrier performance, cost accuracy, and margin discipline
• Develop a high-volume, fast-paced operation with strong commercial judgment

Skills

Carrier procurement

Team leadership

Freight negotiation

Capacity planning

Operations coaching

Education

Associate’s/Bachelor’s in Logistics or related

Power BI familiarity

Tools

Descartes Aljex

TMS platforms

MacroPoint

Tive

Open Dock

Power BI

Job description

Job Description

An employer in the Houston, TX area is seeking a Capacity Planning Supervisor to lead their ground transportation capacity planning team. On a daily basis, this person will oversee Capacity Planning Specialists responsible for securing qualified carrier coverage, managing dispatch and appointments, and ensuring every assigned shipment is covered ahead of its pickup window. They will monitor the open shipments board, rebalance workloads during volume spikes, provide guidance on difficult-to-cover freight, and make decisions around carrier rates, service requirements, and escalations. This individual will also oversee carrier performance, final cost accuracy, and margin discipline while coaching the team on carrier negotiations, operational execution, and proactive issue resolution. This is a fast-paced, high-volume leadership role that requires strong knowledge of freight brokerage operations, excellent commercial judgment, and the ability to develop a team while maintaining reliable service and carrier capacity.

Skills and Requirements

• 5-7+ years of experience in carrier procurement, carrier sales, truckload brokerage, dispatch, capacity planning, or transportation operations within a 3PL or freight brokerage environment
• 1-3+ years of experience leading, supervising, or directly coaching a team responsible for carrier capacity, brokerage, or transportation operations
• Strong experience sourcing carrier capacity, negotiating rates, managing difficult-to-cover freight, and balancing service requirements with buy-rate and margin expectations
• Working knowledge of U.S. domestic ground transportation, including FTL/LTL freight, equipment types, transit times, carrier qualification/compliance, and common accessorial charges
• Demonstrated ability to manage a high-volume operation, monitor carrier performance, resolve escalated service or rate issues, and coach team members on performance and operational executionExperience with Descartes Aljex or similar TMS platforms, along with freight visibility and dock scheduling tools such as MacroPoint, Tive, or Open Dock
• Associate’s or Bachelor’s degree in Logistics, Supply Chain, Business, or a related field, and/or experience using Power BI or similar reporting tools

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].