Carrier Sales Associate: Build Freight Partnerships

RXO Inc.; Ann Arbor (MI); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision

401(k) with company match

Pre-tax accounts

Disability and life insurance

EAP

Career and Leadership Development

Paid time off and holidays

Job summary

RXO Inc. is seeking an Associate Carrier Sales Representative in Ann Arbor, MI to source, negotiate, and secure carriers for freight moves. You will build carrier relationships, communicate with shippers and carriers, and coordinate pickups while upholding RXO standards.

The role requires at least 1 year of sales or procurement experience, plus 1 year of transportation experience; 2 years in sales or customer service is preferred. A bachelor’s degree or equivalent is nice to have.

Qualifications

• 1 year of sales or procurement experience
• 1 year of transportation experience
• 2 years of sales or customer service experience

Responsibilities

• Cultivate strong core carrier relationships while negotiating and securing carriers to move freight
• Maintain continuous communication with carriers and customers to ensure a high-quality freight movement process
• Ensure all parties are informed of route changes, delays, freight concerns or other issues as necessary
• Schedule pickup and delivery appointment times; use discretion and insight when considering all factors affecting timeframe, including weather, traffic, miles, service rules, etc.
• Follow established procedures and protocols regarding HVS and HRC loads to ensure the integrity of the shipment and the RXO brand
• Accurately maintain and update information in the company’s operating systems
• Conduct research in available databases for potential leads; make cold calls to prospects
• Track back-end billing and invoicing to ensure that carrier charges are accurate

Skills

Carrier sales

Negotiation

Prospecting/Cold calls

CRM systems

Communication

Education

Bachelor’s degree or equivalent

Tools

Databases

CRM software

Job description

RXO Inc. is seeking an Associate Carrier Sales Representative in Ann Arbor, MI to source, negotiate, and secure carriers for freight moves. You will build carrier relationships, communicate with shippers and carriers, and coordinate pickups while upholding RXO standards.

The role requires at least 1 year of sales or procurement experience, plus 1 year of transportation experience; 2 years in sales or customer service is preferred. A bachelor’s degree or equivalent is nice to have.