Carrier Relations & Logistics Specialist

C.H. Robinson Worldwide; Phoenix, Northern (AZ, KY); Hybrid; USD 34,000 - 43,000; Full time

Job summary

C.H. Robinson Worldwide in Phoenix, AZ is seeking a Capacity Portfolio Representative to blend inside sales, account management, and operations. You will build carrier relationships, learn customers’ goals, and use tools to improve efficiency and service.

A fast-paced environment offers onboarding, training, and a path to internal promotion across Sales, Operations, and more. The role emphasizes relationship-building, problem solving, and delivering value to customers and carriers alike.

Qualifications

• Excellent interpersonal skills and ability to persuade and influence others.
• Comfort with negotiation, pricing, and carrier relationships.
• Strong decision making and multi-tasking in a fast-paced environment.

Responsibilities

• Establish and maintain carrier relationships through lead generation, cold calling, and referrals.
• Learn carriers’ goals and capabilities to maximize relationships and satisfaction.
• Monitor activity, identify inactive accounts, and reactivate them.
• Use technology to enhance carrier satisfaction and efficiency.
• Post, negotiate, and secure capacity to meet customer needs.
• Analyze freight trends to inform pricing decisions and buying strategy.
• Collaborate with internal teams on shipments, updates, and execution.

Skills

Persuasive communication

Negotiation

Interpersonal skills

Multi-tasking

Decision making

Education

High School Diploma or GED

Bachelor’s degree

Job description

C.H. Robinson Worldwide in Phoenix, AZ is seeking a Capacity Portfolio Representative to blend inside sales, account management, and operations. You will build carrier relationships, learn customers’ goals, and use tools to improve efficiency and service.

A fast-paced environment offers onboarding, training, and a path to internal promotion across Sales, Operations, and more. The role emphasizes relationship-building, problem solving, and delivering value to customers and carriers alike.