Carrier Partnerships & Capacity Solutions Specialist

C.H. Robinson; Oakbrook Terrace (IL); On-site; USD 35,000 - 43,000; Full time

Benefits offered by this job

Medical plans

Dental and Vision

401(k) with company match

Paid time off

Job summary

C.H. Robinson is seeking a Capacity Portfolio Representative in Oakbrook Terrace, IL. You will blend inside sales, account management, and operations to grow and manage a carrier portfolio, matching the right truck to shipments at the right time and price.

You’ll work to build carrier relationships, leverage technology, and analyze market trends to make informed pricing and capacity decisions while delivering exceptional customer service.

Qualifications

• High School Diploma or GED equivalent.
• Bachelor’s degree from an accredited college or university.
• Experience using customer perspective to guide decisions and actions.
• Persuade, motivate, influence, and negotiate with others.
• Strong decision-making, multi-tasking, communication and interpersonal skills.

Responsibilities

• Establish and maintain carrier relationships through lead generation, cold calling, and referrals.
• Learn about carriers’ business goals, preferences, and capabilities to maximize relationships and satisfaction.
• Monitor account activity, identify inactive or underutilized accounts, and take action to reactivate them.
• Leverage technology such as automated booking products, C.H. Robinson’s carrier website, and mobile apps to enhance carrier satisfaction and efficiency.
• Support Capacity Procurement and analyze freight market trends to inform pricing decisions.
• Use capacity analysis and internal costing tools to guide buying and negotiating strategies.
• Proactively post, negotiate, and secure available capacity to meet customer needs.
• Collaborate with internal teams on shipment updates, problem resolution, and operational execution.

Skills

Carrier relationships

Inside sales

Account management

Negotiation

Communication

Problem solving

Education

Bachelor’s degree

High School Diploma or GED

Job description

C.H. Robinson is seeking a Capacity Portfolio Representative in Oakbrook Terrace, IL. You will blend inside sales, account management, and operations to grow and manage a carrier portfolio, matching the right truck to shipments at the right time and price.

You’ll work to build carrier relationships, leverage technology, and analyze market trends to make informed pricing and capacity decisions while delivering exceptional customer service.