Carrier Coverage Representative

Dynamic Logistix LLC; Overland Park (KS); On-site; USD 52,000 - 78,000; Full time

Job summary

Dynamic Logistix LLC is seeking a Carrier Coverage Representative to act as a trusted logistics advisor, delivering transportation solutions and proactive stakeholder outreach.

You will drive continuous improvement, solve customer issues, and provide an exceptional experience while building and maintaining a carrier portfolio.

This on-site role in Overland Park, KS offers opportunities to apply industry knowledge and technology to optimize brokerage operations.

Qualifications

• Bachelor’s degree in Business Administration, Supply Chain Management, or related field.
• Demonstrated success in a proactive sales environment.

Responsibilities

• Manages and develops a carrier portfolio establishing long lasting carrier relationships
• Sells and negotiates with carriers
• Continuously prospects new carriers through high-volume outbound calls and occasional onsite visits
• Provides continuous coverage support for all open brokerage loads
• Continuously achieves and exceeds all Carrier Sales Rep metrics and KPIs
• Grows personal carrier base and stablishes residual “core” carriers
• Adopts industry technologies and implements them into daily operations
• Performs thorough carrier campaigns to establish a solid carrier base for awarded business
• Performs daily carrier profiles to ensure internal carrier database is up to date
• Proactively communicates, providing excellent customer service internally and to our carriers
• Identifies and uncovers organic capacity/availability opportunities withing your carrier portfolio

Skills

Relationship building

Negotiation

Customer service

Attention to detail

Independent & team work

Verbal and written communication

Cross-selling

Microsoft Office & data entry

Deadline orientation

Education

Bachelor’s degree in Business Administration, Supply Chain Management, or related field

Proven success in proactive sales

Job description

Job Summary:

The Carrier Coverage Representative will be a trusted logistics advisor, providing transportation solutions to support our clients’ supply chain needs. They will proactively reach out to key stakeholders within customer organizations to drive continuous improvement, as well as solve challenging customer issues while providing an exceptional customer experience.

Duties/Responsibilities:

• Manages and develops a carrier portfolio establishing long lasting carrier relationships
• Sells and negotiates with carriers
• Continuously prospects new carriers through high-volume outbound calls and occasional onsite visits
• Provides continuous coverage support for all open brokerage loads
• Continuously achieves and exceeds all Carrier Sales Rep metrics and KPIs
• Grows personal carrier base and stablishes residual “core” carriers
• Adopts industry technologies and implements them into daily operations
• Performs thorough carrier campaigns to establish a solid carrier base for awarded business
• Performs daily carrier profiles to ensure internal carrier database is up to date
• Proactively communicates, providing excellent customer service internally and to our carriers
• Identifies and uncovers organic capacity/availability opportunities withing your carrier portfolio

Required Skills/Abilities:

• Strong relationship building and negotiation skills
• Excellent Customer Service and problem-solving skills
• Detail-oriented with analytical and technical skills
• Ability to work both independently and in a team environment
• Effective verbal, written, and interpersonal communication skills
• Ability to cross-sell services across all brands
• Proficiency in Microsoft Office and data entry
• Demonstrated ability to meet deadlines

Education and Experience:

• Bachelor’s degree in Business Administration, Supply Chain Management, or another related field preferred
• Demonstrated success in a proactive sales environment

Physical Requirements:

• Physical dexterity sufficient to use hands, arms, and shoulders repetitively to operate a keyboard and other office equipment, use a telephone, access file cabinets, and other items stored at various levels including overhead
• Ability to speak and hear well enough to communicate clearly and understandably with sufficient volume to ensure an accurate exchange of information in normal conversational distance, over the telephone, and in a group setting
• Ability to continuously operate a personal computer for extended periods of time (four or more hours)
• Mental acuity sufficient to collect and interpret data, evaluate, reason, define problems, establish facts, draw valid conclusions, make valid judgements and decisions, etc.

Dynamic Logistix is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.