Description
The Carrier Sales Representative will source, negotiate, and secure carriers to move available freight in a timely yet cost-effective manner. You will cultivate, nurture, and manage carrier relationships, while assisting carriers in optimizing their fleets. This individual works alongside our sales and asset-based departments to meet the shipping needs of our customers. On our team, you will have the support to excel at work and the opportunity to build a rewarding career.
Primary Responsibilities include, but are not limited to:
Carrier Relationship Management
- Identify, onboard, and develop strong relationships with new and existing carriers.
- Collaborate with carriers to negotiate rates, terms, and service levels to ensure competitive and reliable transportation.
Sales and Business Development
- Proactively seek out new carrier partnerships to expand and diversify our network.
- Utilize various channels, including cold calling, email campaigns, and networking to identify and engage potential carriers.
Contract Negotiation and Management
- Draft and negotiate contracts and agreements with carriers, outlining terms, conditions, and performance expectations.
- Ensure compliance with all regulatory requirements and industry standards.
Market Research and Analysis
- Monitor market trends, carrier capacity, and industry developments to make informed decisions and maintain a competitive edge.
- Provide insights and recommendation to the management team regarding market dynamics and potential opportunities.
Collaboration with Operations and Sales Teams
- Work closely with internal teams to coordinate and oversee the execution of transportation services.
- Provide timely updates and communication to ensure smooth operations and customer satisfaction.
Problem Resolution
- Act as a point of contact for carriers to address any issues, discrepancies, or concerns that may arise during transportation operations.
- Collaborate with internal teams to find and implement solutions in a timely manner.
Requirements
Education and Expertise:
- 2+ years of related experience
- Bachelor's degree, Business, Logistics, Supply Chain or equivalent work or military experience.
- Proven experience in carrier sales, logistics, or supply chain management
- Previous experience of being able to adapt to new situations & changing growth within an organization.
- Excellent organizational skills, attention to detail, sense of urgency with the ability to manage multiple priorities, project management and work with ambiguity.
- Strong analytical skills with an emphasis on prioritization and issue identification.
- Ability to work independently and in a team, while managing multiple priorities in a fast- paced environment.
- Proficiency in using relevant software and tools (i.e., CRM systems, TMS systems, Microsoft Office Suites).
Personal Characteristics and Skills:
- Ability to effectively communicate positively at all levels of the organization.
- Open, honest, and forthright – a transparent person that can effectively work with a family-owned enterprise that prides itself on such qualities and lives by its values.
- A team player who demonstrates a partnering attitude and capability to work with other associates throughout the organization in a positive and collaborative manner.
- Excellent presentation skills and the ability to communicate effectively, both verbally and in writing, with superiors, colleagues, and individuals inside and outside the organization.
- Ability to act with integrity, professionalism, and confidentiality.
- Ability to effectively represent the company to outside individuals and organizations.