Career Navigator & Job-Readiness Coach

Goodwill Industries of Middle Tennessee; Jackson (TN); On-site; USD 38,000 - 52,000; Full time

Job summary

Goodwill Industries of Middle Tennessee is seeking a Career Navigator to guide individuals toward employment and education goals through direct service, counseling, and resource connections. The role emphasizes intake support, developing career plans, and teaching essential job-seeking skills.

The position involves delivering group and one-on-one instruction, maintaining client records, and coordinating with community partners to promote successful outcomes for program participants in a

Qualifications

• Bachelor's degree or equivalent; 8 years of experience in social work or training may substitute education.
• Four (4) years of social work, career counseling, workforce development or training.

Responsibilities

• Conducts intake appointments for individuals seeking employment or training.
• Supports participants in identifying training or educational needs.
• Assists in developing individualized career plans outlining goals and steps.
• Delivers one-on-one or group instruction in employability skills (resume writing, digital literacy, interview techniques, soft skills).
• Maintains communication with clients and provides accurate documentation of interactions.
• Creates weekly listings of job openings and emails job leads to clients.
• Maintains client flow within the center, ensuring quality service delivery.
• Enters data accurately into databases and generates routine reports.
• Represents the organization professionally in community settings.
• Perform other duties as assigned.

Skills

Intake & counseling

Career planning

Client communication

Microsoft Word/Excel

Google Suite

Time management

Data entry & reporting

Education

Bachelor's degree or equivalent

8 years experience in social work/training

Tools

Microsoft Word

Excel

Google Suite

Job description

Goodwill Industries of Middle Tennessee is seeking a Career Navigator to guide individuals toward employment and education goals through direct service, counseling, and resource connections. The role emphasizes intake support, developing career plans, and teaching essential job-seeking skills.

The position involves delivering group and one-on-one instruction, maintaining client records, and coordinating with community partners to promote successful outcomes for program participants in a