Career Coach & Job Readiness Specialist

Goodwill Industries of NorthWest Texas; Lubbock (TX); On-site; USD 36,000 - 54,000; Full time

Job summary

Goodwill Industries of Northwest Texas is seeking a Career Navigator to help individuals secure and maintain employment through personalized job coaching, comprehensive case management, and access to community resources.

You will assess employment readiness, develop service plans, and connect participants with employers while building partnerships with local businesses. This role emphasizes timely communication, progress tracking, and adherence to Goodwill policies.

Qualifications

• Demonstrate strong interpersonal and communication skills.
• Ability to assess participant needs and provide appropriate recommendations.
• Experience in case management or employment services is preferred.

Responsibilities

• Input and maintain participant data in the case management system within timelines.
• Conduct assessments to identify barriers and refer to services.
• Develop and update individualized service plans for participants.
• Meet with participants bi-weekly and maintain engagement with services.
• Plan and facilitate employment-related classes and events.
• Assist with resume writing, interview coaching, and job search strategies.
• Match participants with suitable job opportunities and communicate with employers.
• Follow up with placements for ongoing support up to 90 days post-placement.

Skills

Interpersonal skills

Communication skills

Critical thinking

Time management

Education

High School Diploma or equivalent

Post-secondary coursework in Psychology / Social Work

Tools

Microsoft Word

Microsoft Excel

NorthStar Assessment

Job description

Goodwill Industries of Northwest Texas is seeking a Career Navigator to help individuals secure and maintain employment through personalized job coaching, comprehensive case management, and access to community resources.

You will assess employment readiness, develop service plans, and connect participants with employers while building partnerships with local businesses. This role emphasizes timely communication, progress tracking, and adherence to Goodwill policies.