Career Navigator & Coach: Empower Job Seekers

Goodwill Industries of Middle Tennessee, Inc.; Jackson (TN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health and Prescription Insurance

403(b) Retirement Plan

Paid Vacation

Paid Holidays

Job summary

Goodwill Industries of Middle Tennessee, Inc. is seeking a Career Navigator in Jackson, TN to guide individuals toward education, training, and employment goals through direct service and counseling.

The role emphasizes intake support, client documentation, and helping participants develop essential job-seeking and employability skills. The Career Navigator will promote a positive work environment aligned with our mission and core values, working with staff, donors, customers, and clients to

Qualifications

• Bachelor’s degree or equivalent (8 years of experience in social work or training).
• Four (4) years of social work, career counseling, workforce development or training.
• A Valid driver’s license and proof of insurance. Local travel is required for this role.

Responsibilities

• Conducts intake appointments for individuals seeking employment or training.
• Supports participants in identifying training or educational needs and develops individualized career plans.
• Delivers one-on-one or group instruction in employability skills (resume writing, digital literacy, interview techniques, soft skills).
• Maintains client communication and accurate documentation of interactions.
• Creates weekly listings of job openings and emails job leads to clients.

Skills

Career counseling

Customer service

Communication

Interpersonal skills

Time management

Education

Bachelor’s degree or equivalent

Tools

Microsoft Word

Excel

Google Suite

Job description

Goodwill Industries of Middle Tennessee, Inc. is seeking a Career Navigator in Jackson, TN to guide individuals toward education, training, and employment goals through direct service and counseling.

The role emphasizes intake support, client documentation, and helping participants develop essential job-seeking and employability skills. The Career Navigator will promote a positive work environment aligned with our mission and core values, working with staff, donors, customers, and clients to