Career Navigator

Goodwill Industries of Middle Tennessee, Inc.; Northern (KY); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

403(b) Retirement Plan

Paid Vacation

Paid Holidays

Sick Leave

Bereavement Leave

Employee Assistance Program

Job summary

Goodwill Industries of Middle Tennessee, Inc. seeks a Career Navigator to guide individuals toward education, training, and employment goals. The role emphasizes direct client service, intake support, and developing essential job-seeking and employability skills.

The position involves counseling, creating individualized career plans, and delivering both individual and group instruction while maintaining accurate records and promoting our values of teamwork and empowerment.

Qualifications

• Bachelor’s degree or equivalent required; 8 years in social work, training, or related field may substitute.
• Four years of social work, career counseling, workforce development, or training experience preferred.

Responsibilities

• Conduct intake appointments for job seekers or trainees.
• Assist clients in identifying training/education needs and develop individualized career plans.
• Deliver one-on-one or group instruction in employability skills (resume writing, digital literacy, interview techniques).
• Maintain client records and generate routine reports.
• Create weekly job listings and email leads to clients.

Skills

Career counseling

Client intake

Communication skills

Time management

Education

Bachelor’s degree or equivalent

Experience substituted for education (2:1)

Tools

Microsoft Word/Excel

Google Suite

Job description

## Career NavigatorApply: Opportunity Campus: Full time: Posted Yesterday: 18293**Job Location**Opportunity Campus**Job Summary:**The Career Navigator plays a vital role in advancing our mission of changing lives through education, training, and employment by guiding individuals in overcoming barriers and achieving their career goals. This position will support individuals in achieving career and education goals through direct service, counseling, and resource connection and emphasizes direct client service, intake support, and assisting participants in developing essential job-seeking and employability skills. The Career Navigator will promote a positive work environment that celebrates our vision, mission and core values of Teamwork, Respect, Uprightness and Empowerment in every action and interaction with team members, donors, customers, management and persons served.**Job Description****Essential Functions*** Conducts intake appointments for individuals seeking employment or training.* Supports participants in identifying training or educational needs.* Assists in developing individualized career plans outlining goals and steps.* Delivers one-on-one or group instruction in employability skills (resume writing, digital literacy, interview techniques, soft skills).* Maintains communication with clients and provides accurate documentation of interactions.* Creates weekly listings of job openings and emails job leads to clients.* Maintains client flow within the center, ensuring quality service delivery.* Enters data accurately into databases and generates routine reports.* Represents the organization professionally in community settings.* Perform other duties as assigned.**Minimum Qualifications****Required Skills****Education*** Bachelor’s degree or equivalent (8 years of experience in social work or training).* Equivalent experience may be substituted for education requirements at a rate of two years of relevant experience for each year of required education.**Experience*** Four (4) years of social work, career counseling, workforce development or training**Knowledge and Skills*** Awareness of career development concepts.* Interacts politely and professionally with Goodwill staff and community professionals.* Able to deal with all situations calmly and positively.* Able to proficiently use Microsoft Word, Excel, and Google Suite.* Ability to commute to community events.* Able to learn new processes quickly and possess strong organizational skills.* Strong written and oral communication skills, including the ability to be able to communicate effectively with all levels of management and employees.* Strong customer service, relationship building, and interpersonal skills.* Strong time-management skills and must be able to pay attention to detail.* Ability to work independently with minimum supervision.**Certifications and Licenses*** A Valid driver’s license and proof of insurance. Local travel is required for this role.**Preferred Education / Experience /Knowledge & Skills / Certifications & License*** Career Coach/Navigator Certification* Office management and/or job placement experience.### About UsGoodwill Industries of Middle Tennessee's mission is to change lives through education, training, and employment.**Full-Time Benefits**: Health and Prescription Insurance, 403(b) Retirement Plan, Paid Vacation, Holiday, & Sick Leave, Paid Bereavement Leave, Employee Assistance Program