Career-Driven Assistant Store Manager

O'Reilly Auto Parts; Southampton (MA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive Wages & Paid Time Off

Stock Purchase Plan & 401k with EMPLOY

Starting Day One Medical, Dental, & V"

Team Member Health/Wellbeing Programs

Tuition Educational Assistance

Opportunities for Career Growth

Job summary

O’Reilly Auto Parts is seeking an Assistant Store Manager to support the Store Manager in sales, customer service, store appearance and operations. You will lead the team, ensure staffing during peak hours, and participate in hiring and training to maintain high standards of service.

Responsibilities include managing customer interactions, processing orders, and enforcing company policies while ensuring accurate operations and a positive store environment.

Qualifications

• Sales Specialist Training, Assistant Manager Certification and RSS Certification are required.
• Desirable: Certified Parts Professional Certification; ASE Certification.
• Fluency in multiple languages (Spanish highly desired).

Responsibilities

• Lead the store team in providing excellent customer service to retail and professional customers.
• Supervise customer service levels in the retail showroom and ensure team execution of service programs.
• Work with the store manager to ensure adequate staffing during peak hours.
• Assist the store manager in setting team goals, coaching, and training.
• Participate in hiring tasks including interviewing and candidate evaluation.
• Ensure telephone calls are answered per policy and shipments are processed timely.
• Oversee returns, exchanges, and refunds with accurate payment processing.
• Ensure all merchandise is invoiced before leaving the store.
• Coordinate with management on policies and shift coverage.
• Perform opening/closing duties and security checks as required.

Skills

Sales Specialist Training

Assistant Manager Certification

RSS Certification

Certified Parts Professional

ASE Certification

Spanish fluency

Job description

O’Reilly Auto Parts is seeking an Assistant Store Manager to support the Store Manager in sales, customer service, store appearance and operations. You will lead the team, ensure staffing during peak hours, and participate in hiring and training to maintain high standards of service.

Responsibilities include managing customer interactions, processing orders, and enforcing company policies while ensuring accurate operations and a positive store environment.