Career Coach: RESEA & Workforce Pathways

Goodwill of Colorado; Colorado Springs (CO); On-site; USD 35,000 - 50,000; Part time

Job summary

Goodwill Staffing Services is seeking a Career Coach to support RESEA participants, helping with employment planning, job search resources, and program activities while delivering excellent customer service and administrative support.

This temporary-to-hire role is funded by a grant and offers a part-time schedule (Mon-Fri, 9:00 AM - 3:00 PM) with PSST eligibility under the Healthy Families and Workplaces Act. Based in Colorado Springs, CO 80907.

Qualifications

• High school diploma or equivalent required.
• Minimum of two years of experience in customer service, recruiting, workforce development, employment services, or related field.
• Strong communication and interpersonal skills.
• Ability to handle confidential information with professionalism and discretion.
• Proficiency with Microsoft Office applications (Word, Excel, Outlook, PowerPoint).
• Strong organizational skills with attention to detail and data accuracy.
• Ability to work effectively with individuals from diverse backgrounds.
• Valid driver's license required.

Responsibilities

• Provide career coaching, job search assistance, and employment resources to program participants.
• Respond to phone, email, and in-person inquiries in a professional and timely manner.
• Assist RESEA clients in completing required program activities and appointments.
• Maintain accurate electronic records, databases, and case documentation.
• Enter and update participant information in workforce systems, including Connecting Colorado.
• Provide career pathway information and workforce development resources.
• Stay informed on labor market trends, employment opportunities, and program requirements.
• Participate in staff meetings, training sessions, and professional development activities.
• Perform additional administrative and customer service duties as assigned.

Skills

Communication

Interpersonal skills

Data accuracy

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office (Word, Excel, Outlook, PowerPoint)

Job description

Goodwill Staffing Services is seeking a Career Coach to support RESEA participants, helping with employment planning, job search resources, and program activities while delivering excellent customer service and administrative support.

This temporary-to-hire role is funded by a grant and offers a part-time schedule (Mon-Fri, 9:00 AM - 3:00 PM) with PSST eligibility under the Healthy Families and Workplaces Act. Based in Colorado Springs, CO 80907.