RESEA Career Coach & Case Manager

Career-Team-36cf2150; Cleburne (TX); Presencial; USD 40.000 - 60.000; Jornada completa

Descripción de la vacante

Career Team is seeking a RESEA Coordinator to provide career counseling, intensive case management, and follow-up services to participants referred to the RESEA program. The role requires guiding jobseekers through employment plans, coordinating workshops, and ensuring compliant documentation.

The position is full-time, onsite with about 15% travel within the region. Ideal candidates have a Bachelor’s degree plus 1–2 years of related work experience and strong communication skills.

Formación

• Bachelor's degree in a related field and 1-2 years of work experience or a satisfactory equivalent of education and experience.
• Strong communication skills and knowledge about community resources.
• Possess strong analytical and problem-solving skills, with the ability to make well-thought-out decisions.
• Able to work with and relate to participants and be culturally sensitive.
• Must be computer literate and have MS Applications (Word, Excel, and Outlook) skills at minimum, and the ability to learn specialized databases and software systems.

Responsabilidades

• Provide case management services to RESEA participants who are selected to participate.
• Lead RESEA Workshops and Orientations for participants that introduce them to programs and resources available to them, while also cover topics such as resume building, interviewing, etc.
• Report participant non-compliance or eligibility issues to the UI State entities.
• Enter data into Work In Texas and any participant information system as required, and any other database as required by the One-Stop system.
• Guide jobseekers through the preparation of individual employment plans (IEP) based on their specific occupational goals.
• Counsel clients on available job opportunities, training programs, and other services.
• Refer individuals to appropriate services, training programs, or job opportunities and follow-up on those activities.
• Follow all policies, procedures, and regulations related to eligibility documentation; ensure that case files have originals and/or copies of eligibility documentation.
• Maintain accurate individual case files for each registered customer assuring that each file contains all required eligibility documents and meets compliance requirements.
• Meet and/or exceed program benchmarks.
• Participate in all staff-related events as required, including but not limited to training, staff meetings, and individual supervision.
• Complete all required reports.
• Approach each day and task with a “ZAG” mindset
• Other duties and projects as needed.

Conocimientos

Communication

Analytical thinking

Customer service

MS Office

Cultural sensitivity

Problem solving

Educación

Bachelor's degree

Herramientas

Microsoft Word

Microsoft Excel

Microsoft Outlook

Descripción del empleo

Career Team is seeking a RESEA Coordinator to provide career counseling, intensive case management, and follow-up services to participants referred to the RESEA program. The role requires guiding jobseekers through employment plans, coordinating workshops, and ensuring compliant documentation.

The position is full-time, onsite with about 15% travel within the region. Ideal candidates have a Bachelor’s degree plus 1–2 years of related work experience and strong communication skills.